IT Support Specialist with Advanced Technical Skills
11 hours ago
We are seeking a highly skilled IT Support Specialist to join our team at Hunters Hub Incorporated. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.
Job SummaryThe Service Desk Specialist will be the primary point of contact for customers seeking technical support. The ideal candidate will possess excellent customer service skills, strong problem-solving abilities, and in-depth knowledge of Active Directory, MS 365, PC troubleshooting, and network fundamentals.
About YouTo succeed in this role, you should have:
- A bachelor's degree in information technology or a related field;
- At least one year of experience in helpdesk support;
- Excellent communication and interpersonal skills;
- Familiarity with Active Directory, including resetting passwords, creating accounts, groups, and understanding OU and domain/forest concepts;
- Knowledge of MS 365, including basic troubleshooting and assistance with O365 tools;
- Experience with PC troubleshooting and software issues;
- Basic knowledge of network troubleshooting and VPN concepts;
- Fluency in English and French languages (bonus points if native French speaker);
You will work in a dynamic environment where flexibility and adaptability are essential. If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
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