Senior Manager, Strategic Partnerships

3 weeks ago


Manila, National Capital Region, Philippines Agoda Full time
Senior Manager, Strategic Partnerships (Global DMOs Partnerships) — Bangkok Based, Relocation Provided

Location: Bangkok, Thailand. This role is based in Bangkok; relocation support available for successful candidates. Remote work or other locations are not accommodated.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting‑edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees represent 95+ nationalities in 27 markets, fostering a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Opportunity

Agoda is looking for a seasoned account manager with strong commercial acumen to join our Destination Marketing Organization (DMO) team and successfully grow, optimize and deliver on campaigns for DMOs and Tourism Boards worldwide. The main goal is to help destinations (country/region or city level) attract more visitors and travel spend using Agoda's range of solutions. The role involves growing and optimizing a portfolio of accounts while project managing large campaigns with internal stakeholders to deliver growth for partners and Agoda. The position requires stakeholder management, effective communication, and collaboration skills. This role is based in Bangkok with relocation support available.

Responsibilities
  • Account Ownership & Optimization: End-to-end commercial ownership, contribute to and execute on account strategy, and handle commercial and operational enquiries from internal and external stakeholders. Use data and analytical skills to identify and implement optimization opportunities.
  • Strategic Program Management: manage the implementation and roll-out of key partner initiatives, coordinating internal stakeholders across Marketing, Product, Legal, Tax, Finance, and other teams to prioritize, deliver, and communicate all operational aspects.
  • Performance Reporting: monitor campaign performance and prepare internal and external reports, including presentations and updates on business performance.
  • Optimization & Innovation: understand technical and operational requirements from both partner and internal teams to develop new solutions, tailor initiatives, and maximize ROI.
  • Excellent Transverse Communication: communicate effectively within the organization from working levels to senior leadership, covering project status, updates, roadblocks, technical limitations, milestones, and other reports; assess issues, measure ROI impact, and escalate as needed.
What You'll Need to Succeed
  • 5–10 years of work experience in account management, project management, or sales operations.
  • Experience navigating complex sales cycles end-to-end, including RFPs, government processes, contract negotiations, and closing.
  • Professional English with strong communication skills.
  • Growth mindset with a professional "can-do" attitude.
  • Strong problem-solving skills, attention to detail, critical thinking, and a solution‑focused mindset.
  • Data‑driven decision making; ability to sell and tell stories using data. Ability to write SQL queries to build business cases.
  • Strong organizational abilities and the ability to prioritize and work effectively with stakeholders at all levels.
Nice to Have
  • Experience working with tourism boards and/or government bodies.
  • Additional languages such as Arabic or major Asian languages are a plus.
Equal Opportunity Employer

Agoda is an equal opportunity employer. We value diverse backgrounds and orientations and are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We may keep your application on file for future vacancies unless you ask us to remove it. For more details, please read our privacy policy.

Disclaimer

We do not accept unsolicited third-party or agency submissions. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without paying a recruitment fee.


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