Senior Manager, Strategic Partnerships

Senior Manager, Strategic Partnerships (Global DMOs Partnerships) (Dubai-based)

Dubai, United Arab Emirates

About Agoda: Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our purpose – Bridging the World Through Travel.

The Opportunity: Agoda is looking for a seasoned account manager with strong commercial acumen to join our Destination Marketing Organization (DMO) team and successfully grow, optimize and deliver on campaigns for DMOs and Tourism Boards worldwide. The main goal for a successful candidate would be to help destinations (country/region or city level) get more visitors and travel spend using Agoda's range of solutions. This position offers a dynamic role where you help grow and optimize your portfolio of accounts but also project manage large campaigns internally, collaborating with a wide array of stakeholders to deliver growth for partners and Agoda. The role involves a mix of stakeholder management, effective communication, and teamwork skills.

Responsibilities

• Account Ownership & Optimization: End-to-End commercial ownership, contributing to and executing on the account strategy, while handling commercial and operational enquiries from internal and external stakeholders. Adopts a problem-solving approach and leverages data and analytical skills to identify and implement optimization opportunities.
• Strategic Program Management: Manage implementation and roll-out of key partner initiatives, including management of main internal stakeholders to successfully prioritize, deliver and communicate on all operational aspects of the initiatives. Main internal stakeholders include various team members from across different departments such as Marketing, Product, Legal, Tax, Finance, etc.
• Performance reporting: monitoring campaign performance, prepare internal and external reports, including presentations and updates on business performance.
• Optimization & Innovation: understand technical and operational requirements from both partner and internal teams to develop new solutions, tailor initiatives and maximize ROI.
• Excellent transverse communication: communicates effectively within the organization from working levels to C-Forum, with topics covering the following but not limited to project status & key updates, roadblocks, technical limitations, operational milestones and other reports. Able to assess effectively key issues, measure their impact on ROI, and escalate them in a timely manner to relevant stakeholders.

What You'll Need to Succeed

• Proven track record, with 5-10 years of work experience in account management, project management, sales operations field
• Prior experience navigating complex sales cycle end-to-end, including RFPs, government-funded processes, through to contract negotiations and closing
• Professional English with strong communication skills
• Growth mindset with a professional "can-do attitude"
• Good problem-solving skills. Attention to detail with critical thinking and a solution-focused mindset
• Data-driven decision-making with the ability to sell and tell stories using data and numerical insights. Ability to adjust and write queries in SQL to build own business cases.
• Strong organizational abilities, comfortable making prioritization decisions, with the ability to work effectively with a variety of stakeholders at all levels

It's Great if you have

• Experience working with Tourism boards and/or Government bodies
• Additional languages – Arabic and/or one of major Asian languages is preferred is a plus

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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