Hotel Revenue Officer

5 days ago


Manila, National Capital Region, Philippines Philippines Urban Living Solutions Full time

The Hotel Revenue Officer is responsible for maximizing room revenue and profitability through strategic pricing, inventory management, and market analysis. This role ensures that the hotel remains competitive by analyzing demand, market trends, and consumer behavior, then implementing effective revenue strategies across all distribution channels.

Key Responsibilities
  1. Develop and execute pricing strategies to optimize room revenue and market share.
  2. Manage yield management tools to analyze booking patterns and demand forecasts.
  3. Monitor competitor pricing and market positioning to ensure the hotel's competitiveness.
Inventory and Pricing Management
  1. Optimize room inventory across various channels (OTA, GDS, direct bookings).
  2. Adjust pricing based on seasonality, events, and market conditions.
  3. Maintain rate parity across all platforms.
Market and Data Analysis
  1. Analyze market trends, business performance reports, and economic factors.
  2. Provide detailed forecasts and business reports to senior management.
  3. Monitor KPIs, including RevPAR, ADR, and occupancy rates, and identify opportunities for improvement.
  4. Work closely with the Sales, Marketing, and Operations teams to align revenue strategies with business goals.
  5. Provide insights for promotional campaigns and packages.
  6. Manage e-commerce initiatives to optimize digital presence and booking platforms.
  7. Monitor and track website chat and Google Maps message inquiries and endorse to Sales.
  8. Manage Google Maps listing for all hotels, monitor ratings, report new reviews, and update.
Systems and Tools Management
  1. Utilize revenue management systems (e.g., Duetto, IDeaS, or STR) effectively.
  2. Ensure proper setup and maintenance of hotel property management systems (PMS).
Reservations and Website Leads Management
  1. Manage and monitor the Reservations department and its team member/s.
  2. Create strategies to increase website lead generation and conversion.
Others
  1. Support the marketing team in managing the hotel's SEM, SEO, and Google Analytics initiatives.
  2. Liaise with external partner/s on SEM, SEO, and Display Ads reports and coordinate updates.
  3. Ensure attendance to weekly departmental meetings.
  4. Actively participate in the annual Strategic Planning session.
  5. Contribute to increasing the likes, follows, and engagement of branded social media accounts.
  6. Actively participate in departmental and HR training.
  7. Ensure continued personal development by signing up for at least six (6) external online/offline trainings/seminars per year with certificates of attendance/completion to be filed in your Employee's 201 folder.
  8. Participate in PULS CSR programs.
  9. Perform other duties as assigned by the CEO & General Manager.
Qualifications and Skills

Education: Bachelor's degree in Hospitality Management, Business Administration, or related field.

Experience: Minimum 3-5 years in revenue management or a similar role within the hotel industry.

Technical Skills:
  1. Proficient in revenue management systems (e.g., RMS, PMS, OTA tools).
  2. Advanced skills in Microsoft Excel and data analysis.
Soft Skills:
  1. Strong analytical and problem-solving abilities.
  2. Excellent communication and collaboration skills.
  3. Detail-oriented and results-driven mindset.
Performance Metrics
  1. Achieving room revenue goals (RevPAR, ADR, occupancy rates).
  2. Successful implementation of strategic pricing and inventory controls.
  3. Accuracy of forecasts and revenue projections.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

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