Hotel Reception Administrator
4 days ago
**Job Overview**
We are seeking a highly skilled and organized Hotel Front Desk Receptionist to join our team at Hotel Okura Manila. As a key member of our front office, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring seamless operations.
**Key Responsibilities**
- Serve visitors by greeting, welcoming, directing, and announcing them appropriately.
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Receive and sort daily mail, deliveries, and couriers.
- Maintain security by following procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Update appointment calendars and schedule meetings/appointments.
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc.
**Requirements**
- Proven working experience in a front office handling receptionist responsibilities.
- Proficient with Microsoft Office Suite.
- Professional appearance.
- Solid communication skills both written and verbal.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Ability to organize, multitask, prioritize, and work under pressure.
- High school degree.
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