Account Executive/Marketing Associate
5 days ago
ACCOUNT EXECUTIVE
- Identify and prospect new business opportunities, including corporate accounts, group bookings, and event inquiries, through sales calls, cold calling, and research to expand the hotel's client base and revenue streams.
- Build and maintain strong relationships with existing clients, corporate accounts, travel agencies, event planners, and industry partners, serving as the main point of contact and addressing client needs and inquiries effectively.
- Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients, highlighting the hotel's unique selling points, facilities, and services to secure new business and drive revenue growth.
- Negotiate contracts, rates, and terms with clients, ensuring mutually beneficial agreements that meet both the client's needs and the hotel's revenue objectives, and finalize bookings in accordance with hotel policies and procedures.
- Collaborate with the events team and clients to plan, coordinate, and execute events, meetings, and conferences held at the hotel, ensuring seamless execution, exceptional service, and guest satisfaction.
- Assist in the development of sales collateral, promotional materials, and marketing campaigns to support sales efforts and enhance the hotel's visibility and brand awareness in the market.
- Provide excellent customer service and support to clients throughout the sales process, from initial inquiry to post-event follow-up, ensuring a positive experience and building long-term relationships with clients.
- Collaborate with other hotel departments, including revenue management, operations, and marketing, to align sales efforts with overall hotel objectives, share information, and coordinate activities to maximize revenue opportunities.
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