Helpdesk Analyst

About the RoleThis Helpdesk Operations Manager position is responsible for ensuring that our IT service delivery meets the highest standards. You will work closely with the Helpdesk Team Lead to coordinate support activities, resolve complex technical issues, and improve overall customer satisfaction.Your key responsibilities will include:Leading the...

Job DescriptionAt Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and...

At Tier1usa, we are committed to delivering exceptional customer service. The Helpdesk Operations Manager plays a crucial role in ensuring that our internal customers receive high-quality support.Key ResponsibilitiesLead and manage a team of Helpdesk Analysts to provide efficient and effective support.Monitor team performance, identify areas for improvement,...

Job DescriptionWe at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our...

We are seeking a highly skilled and experienced Technical Helpdesk Lead to join our team at Tier1usa. As a Technical Helpdesk Lead, you will be responsible for providing high-quality technical support to our internal customers.Key ResponsibilitiesLead and manage a team of Helpdesk Analysts to provide efficient and effective technical support.Monitor team...

Job DescriptionWe are seeking an experienced Technical Support Specialist to join our Helpdesk team in the Kingdom of Saudi Arabia (KSA) branch. The successful candidate will be responsible for providing quality front-line application support to our business, acting as Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead.The role...

**About Us:**JK Network Services is a leading provider of business process, consultancy, and information technology services.We are committed to delivering exceptional solutions that meet the evolving needs of our clients.Job Summary:We are seeking an experienced Technical Support Specialist to join our team in Quezon City. The successful candidate will...

Tier1usa is committed to delivering exceptional customer service. As a Customer Service Team Supervisor, you will play a key role in overseeing the day-to-day operations of our Helpdesk team.Role OverviewThe Customer Service Team Supervisor is responsible for managing and leading a team of Helpdesk Analysts. This role requires strong leadership and...

Job OverviewThis IT Service Delivery Lead position is responsible for overseeing the delivery of IT services to our customers in the Kingdom of Saudi Arabia (KSA) branch. You will lead a team of technical support specialists and work closely with internal stakeholders to ensure that our service delivery meets the highest standards.Your key responsibilities...

Data Analyst w/ SQLCognizant, a leading consulting and technology services company, has an exciting opportunity for a talented Data Analyst w/ SQL to join our team.The ideal candidate will have experience in sales compensation administration, particularly with hands-on experience on comp tools. A bachelor's degree in Business, Finance, Economics, Statistics...

Data Analyst w/ SQL - Search Engine Account | OnsiteCognizant Quezon City, National Capital Region, PhilippinesJob DescriptionAs a Global Sales Compensation Analyst, you will be responsible for supporting the needs of a Global Business Organization through management of commissions system and reporting. You will play an integral role in maintaining...

Tier1usa is dedicated to fostering an inclusive and diverse workplace environment. As a Senior Support Specialist Team Lead, you will play a key role in delivering high-quality support to our internal customers.Role OverviewThe Senior Support Specialist Team Lead is responsible for managing and leading a team of Helpdesk Analysts. This role requires strong...

Commissions Analyst w/ SQL Background - Search Engine AccountCognizant Quezon City, National Capital Region, PhilippinesJob DescriptionAs a Global Sales Compensation Analyst, you will be responsible for supporting the needs of a Global Business Organization through management of commissions system and reporting. You will play an integral role in maintaining...

ResponsibilitiesProvide L1 technical support for IT-related queries via phone, email, and chat.Troubleshoot hardware, software, and network issues for end-users.Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow).Reset passwords, manage user access requests, and ensure security compliance.Follow ITIL best practices for incident, problem, and...

Role DescriptionWe are seeking a skilled and experienced IT professional to join our team as a Service Desk Analyst.The successful candidate will be responsible for providing technical support to clients, resolving technical issues and service requests in a proactive and efficient manner.Main Responsibilities:Providing remote technical support via email and...

About the Role: We are seeking a skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing Level 1 technical support for IT-related queries via phone, email, and chat. This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:...

Arch Global Services offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks...

Toyota Motor Philippines is looking for a Business Solutions Analyst to join our Digital and Operations Solutions Department based in Makati City, Metro Manila, Philippines.The Business Solutions Analyst is a member of the Solutions Support Team that monitors and responds to end-users' reported system issues and incidents.In this role, you are expected to be...

Position OverviewWe are looking for an experienced Level 2 Service Desk Analyst to join our growing team. Orro Group has a supportive team-based culture in which team members are expected to be proactive, self-sufficient and hands-on. You will be part of a highly motivated team of over-achievers charged with ensuring that customers obtain the very best of...

Responsibilities and Accountabilities1. Conduct a review and in-depth assessment of SAP financial tickets.2. Provide solutions according to their criticality in coordination with Business Process Owner, Business and Functional Analysts of other modules (Supply Chain, HR), PCST (PRISM Central Support Team) and other relevant units to ensure comprehensive...