Commissions Analyst w/ SQL Background
5 days ago
Cognizant Quezon City, National Capital Region, Philippines
Job Description
As a Global Sales Compensation Analyst, you will be responsible for supporting the needs of a Global Business Organization through management of commissions system and reporting. You will play an integral role in maintaining calculation rules in the commissions system; supporting system changes during new fiscal year setup and throughout the year; reviewing commission calculations and payments on a monthly basis; answering field/Sales Rep queries for any Sales Compensation related questions via email, chat & calls; providing reconciliations as needed and assisting in UATs when required.
Responsibilities
- Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment.
- Perform participant audit in Callidus to ensure Participant Data matches Workday accurately.
- Participate in UAT during the year to ensure systems are configured based on Sales Credit rules.
- Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
- Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests.
- Troubleshoot, escalate and respond to support requests.
- Calculate the attainment at the end of every quarter and submit it to payroll.
Minimum Qualifications
- BA/BS or equivalent degree in Business, Finance, Economics, Statistics or data related field.
- Up to 2 years' experience in Sales compensation administration, particularly with hands-on experience on comp tools.
- Experience with CRM tools and case management.
- Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting, HR Shared Services with Comp & Benefit background from a Captive unit for instance.
- Open to work in 24/7 shifts & on call rotation.
- Open to work onsite (Giga Tower, Quezon City).
Associate
Employment typeFull-time
Job functionCustomer Service
IndustriesOutsourcing and Offshoring Consulting
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