Service Desk Analyst

Chubb Mandaluyong, National Capital Region, PhilippinesQuality Analyst – Service DeskPosition: Quality Analyst – Service DeskReports to: Quality Analyst Team LeadDepartment: Global Service DeskJob Summary:The Quality Analyst for the Service Desk will be responsible for monitoring, analyzing, and improving the quality of support provided by the Service...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst - L2Requisition ID: 35609City: Quezon CityCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Job DescriptionGlobexPeople is looking for a highly motivated IT Service Desk Analyst-L1 to join our team. The ideal candidate will have:0-5 years of experience in technical supportStrong analytical and problem-solving skillsFamiliarity with Windows OS and ServiceNowExcellent communication and interpersonal skillsThe successful candidate will be responsible...

We aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...

Get AI-powered advice on this job and more exclusive features.Connecting Top Talent with Leading OpportunitiesJardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office...

Grow with usWe are looking for the following:IT Service Desk Analyst-L1 (Russian Bilingual)- The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing issues, troubleshooting common IT problems (O365, VPN, MS Office,...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

On-site - Quezon City 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionTechnical Helpdesk Analyst may perform one or more of the following:Be responsible for primary user support and customer service.Respond to queries from all calls, portal, emails, chats from the client.Become familiar with each client and their respective...

About the RoleAs the Service Desk Operations Manager, you will be responsible for leading a team of service desk analysts to ensure high-quality customer service and problem resolution. You will monitor ticket queues and service requests, assigning issues to appropriate team members based on expertise and urgency.You will also develop and implement service...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

Chubb Mandaluyong, National Capital Region, PhilippinesReports To: Global Service Desk CoordinatorJob Summary:The Service Desk Team Lead will oversee the daily operations of the service desk team supporting NA, EMEA and parts of APAC regions, ensuring exceptional support for clients and internal users. This role involves managing a team of service desk...

We are looking for a skilled IT Service Desk Shift Lead to join our team at H2 Software Consulting Services Inc. As a leader, you will be responsible for supervising and supporting the IT Service Desk team in achieving our goals.Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues,...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

Job Description:We are seeking a talented IT Service Desk - Tier 2 Technician to join our team at Stark Asia Solutions Inc. The successful candidate will be responsible for providing advanced technical support, troubleshooting complex issues, and collaborating with other teams to ensure high levels of service and user satisfaction.Key Requirements:College...

On-site - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Service Desk Analyst will be part of the internal IT department within the Service Desk Team. In this role, you will provide 1st and 2nd line IT support in accordance with best practices, ensuring the accurate recording of all reported incidents, changes, and service requests...

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: Service Desk AnalystCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 (Package)Work Set-Up: Full OnsiteJOB REQUIREMENTS:Open to Bachelor's Degree, High School Graduates, and...

H2 Software Consulting Services Inc. is seeking an exceptional IT Service Desk Shift Lead to supervise and support our team in delivering timely, effective solutions.Key Responsibilities:Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to...

Posted 6 months ago and deadline of application is on 27 JunJob DescriptionThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.The Service Desk Associate is shared between the Business Systems and the Technical services group and will be reporting to both team...