Learning Admin Specialist
4 weeks ago
Provides administrative support for learning management system and delivery of Academy Operations across the life cycle of the program.
Job Description
Primary Responsibilities
- Ensure company processes and procedures are followed when developing and maintaining process documentation.
- Comply with relevant legislation, industry codes and company policies and procedures.
- Ensure compliance with global HR Change Control and Governance requirements.
- Understand and ensure security and data privacy standards are maintained in relationship to delivered reports.
- Collaborate with other departments or partnering with stakeholders to ensure success of learning and development activities.
- Ensure high level of customer service across the L&L team globally.
- Maintain relationships with third party vendors.
- Coordinate with Academy counterparts in providing data and analysis.
- Administer the day to day operations of the LMS and serve as point of contact for technical questions or troubleshooting. Communicate issues to stakeholders as warranted.
- Work closely with curriculum development teams and training committees to ensure online trainings are set up/configured accurately.
- Maintain a learning management system (LMS) that meets all regulatory compliance needs and ensure accuracy and integrity.
- Manage LMS functions which include monitoring of course content, course approvals, ensuring processes are completed within given timeframes.
- Administer leadership academy systems (Cornerstone, POL, Qualtrics, Workday HRIS).
- Support the design of Academy processes/programs.
- Create and maintain related communications across all academy processes.
- Work closely with vendors in managing logistics for Academy Programs.
- Prepare, deliver and manage reports as requested on a regular and ad-hoc basis.
Required Education
Required Experience
Preferred Competencies/Skills
- Proficient in MS Office applications including Excel.
- Excellent interpersonal skills.
- Ability to work within multiple deadlines/priorities.
- Strong attention to detail.
- Self-starter.
Preferred Knowledge
- Knowledge of LMS i.e. Cornerstone, POL, Qualtrics, HRIS (Workday) or related systems.
- Working experience on creating standard and ad-hoc reports as it relates to LMS and Academies.
- Understanding of HR Case management tool and relevant helpdesk systems/tools.
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