Workforce RTA Supervisor

Job ResponsibilitiesThis position is responsible for forecasting staffing variables (i.e. volume, average handle time, off-phone activities, overflow, etc.) and working with the leadership team to validate the planning assumptions and volume forecastFormulate recommendations based upon analysis, data and input from users and departmental...

The HR Supervisor will work with the HR Department along with other Company Departments to provide supervisory and operational support particularly in ensuring that HRA Department Sub-units are running in an efficient manner.Selection CriteriaBachelor's degree in Psychology/ Human Resource ManagementPreferred 3-yearsupervisoryexperience in general human...

The HR Supervisor will work with the HR Department along with other Company Departments to provide supervisory and operational support particularly in ensuring that HRA Department Sub-units are running in an efficient manner.Selection CriteriaBachelor's degree in Psychology/ Human Resource ManagementPreferred 3-year  supervisory  experience in general...

Urgent: Real Time AnalystJob Requirements:*Responsible for monitoring live call volumes, response times, and agent performance in real-time.*Track KPIs (Key Performance Indicators) such as service level, handle time, and abandonment rates, ensuring that service targets are met.*Adjust intraday forecasts based on actual volume and staffing levels to optimize...

Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions is hiring a Full time Campaign Analyst role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱20,000 per monthResponsible for...

Selection CriteriaBachelor's degree in Psychology/ Human Resource ManagementPreferred 3-year supervisory experience in general human resource functionsProficient in labor relations, workforce planning, performance management and HR analyticsResults-oriented, excellent people skills, takes initiative; 'can do' attitude; disciplined with high integrityWorking...

About usDSLC Data Support Inc was founded in 2014 in Davao City, originating from the establishment of Data Soft Logic Corporation (DSLC) in Los Angeles, California back in 2005. With an unwavering commitment, our primary objective is to foster innovation and transformation. Notably, we take pride in being recognized as pioneers in delivering cloud-based...

Do you thrive in leading people-focused processes that drive real impact? Are you ready to be the trusted HR friend that employees can rely on? Do you want to take your HR career further in a dynamic and supportive team?Be one of usAbout the RoleAs an HR Generalist with our organisation, you'll play a pivotal role in building an exceptional workforce and...

Responsible for providing direction, coordination and supervision of all architectural works and participate in value engineering.PRINCIPAL DUTIES AND RESPONSIBILITIESA. Project Management* Direct the architectural works, review design and submittals to ensure value engineering and constructability* Familiarize oneself with the specifications, requirements...

An RTA Supervisor will oversee a team of workforce analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and judgment to achieve optimal coverage...

Nezda is currently looking for Senior Workforce RTA. Salary: Earn Up to P35,000 Qualifications:Graduate of any courses/diploma.Must have 2 years related experience as Workforce RTA in BPO Company.Willing to work with rotational shifts.Willing to work onsite. Job Description:Responsible for intra-day management processes for operations located in...

Who we are & what we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Who we are & what we do. Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Who we are & what we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Who We Are & What We Do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Who we are & what we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Who we are & what we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual,...

Position: WFM RTA (Alabang) | Onsite Requirements: Possess at least a Bachelor's or College DegreeMinimum of 1 year experience in Workforce ManagementStrong skills in scheduling and real-time management are essentialExcellent organizational abilities to meet critical deadlinesCapable of prioritizing tasks effectively in a fast-paced, dynamic environment...

WORKFORCE SUPERVISOR (Onsite | Night Shift) We are seeking a skilled Workforce Supervisor to join our team. Position: Workforce Supervisor Location: Pasig Shift: Night Shift Salary: Up to PHP 45,000–50,000 Qualifications: Tenured Senior WFM Analyst with 3–5 years of experience as a Workforce Supervisor Background in handling telco accounts within...