Workforce (Mamangement Supervisor)

Job OverviewNeksjob seeks a highly skilled Workforce Management (WFM) Supervisor to oversee the operational support aspects of our contact center. This includes managing staffing, scheduling, forecasting systems, and policies to ensure efficient workforce management processes are implemented and monitored.Key Responsibilities:Oversight of contact center...

Job DescriptionThe WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center.Main...

About the RoleThe role is accountable to supervise and improve overall operations and to ensure that all operational and safety procedures are strictly implemented inside the facility. The Operations Supervisor will be assigned in Cavite.Key AccountabilitiesEnsures efficient container yard operations.Monitors equipment availability and requested repairs...

Role SummaryWe are seeking a seasoned WFM Supervisor to lead our contact center team. The successful candidate will be responsible for managing staffing, scheduling, forecasting systems, and policies to ensure efficient workforce management processes are implemented and monitored.Main Accountabilities:Implementation of training programsSystem implementation...

Company OverviewS.S INC is a forward-thinking organization dedicated to excellence. We require an experienced HR Supervisor to oversee the daily activities of a team of employees, providing guidance and support as needed. The successful candidate will contribute to the organization's success by ensuring that all tasks are completed efficiently and...

About TaskUs: TaskUs is a pioneer in the provision of outsourced digital services and next-generation customer experience. Our mission is to help technology companies represent, protect, and grow their brands by providing top-notch support. We have a presence in twelve countries, serving clients across various sectors, including social media, e-commerce,...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUsWe offer next-generation customer experience and outsourced digital services to technology companies. Our mission is to help clients achieve growth and protect their brands in an ever-evolving market.We have grown significantly, expanding our workforce to over 45,000 employees worldwide. Our presence spans twelve countries, with locations in the...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of cutting-edge outsourced digital services and customer experience solutions. Our company helps technology businesses succeed by providing innovative support. We serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.We...

Job Description - Operations Analyst (0415E)Operations AnalystBringing smiles is what we do at TTEC… for you and the customer. As an Operations Analyst working in the Philippines, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

At UnitedHealth Group, we are dedicated to helping people live healthier lives and making the health system work better for everyone. As a Workforce Management Supervisor, you will play a vital role in ensuring that our team is operating at optimal levels.The primary responsibilities of this position include managing a team of workforce representatives,...

About This Role">In this vital position, you will drive customer satisfaction and excellence across various functions at Trinity Workforce. Your primary responsibility will be to supervise and direct all customer experience and support services activities within your designated area.">Key Responsibilities">Drive customer retention and develop the store sales...

Leadership Opportunity:We are seeking a talented and experienced Group Manager to join our leadership team and drive business growth and success.This role offers a unique opportunity to make a significant impact on our organization and contribute to our mission of delivering exceptional results for our clients.Key Responsibilities:Develop and implement...

QualificationsA high school diploma or GED or equivalent work experience is required.Three or more years of customer service or call center experience, preferably as a supervisor, business manager or workforce manager.

Stealth Monitoring is looking for talented individuals like you Be the next Workforce Management Analyst.Stealth's Workforce Analyst is responsible for ensuring that the Monitoring Center meets the established standards of quality including reliability, usability, and performance. The WFM Analyst ensures that the organization has the right people with the...

In this role, you will have the opportunity to make a real impact on the lives of our customers and employees. As a Workforce Management Supervisor, you will be responsible for managing a team of workforce representatives, overseeing scheduling, monitoring performance, and implementing strategies to improve workforce management.Some of the key...

Job Description">This role is responsible for driving corporate initiatives, delivering metrics, and optimizing performance through continuous interaction with stakeholders. The goal is to achieve contractual objectives and corporate goals.">The ideal candidate will be responsible for onboarding new accounts in the Location/Delivery Assurance vertical,...

Job OverviewAs a Business Operations Coordinator at Qualfon Corporation, you will play a critical role in ensuring the smooth operation of our business. Your primary responsibility will be to communicate any system downtimes to all stakeholders.You will escalate any system downtime and tool issues to the Qualfon and Account's Management.You will communicate...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

Job OverviewWe are seeking an experienced Senior Manager - Workforce Solutions to join our team at Recruiter PH. As a key member of our workforce management department, you will play a critical role in driving corporate initiatives and ensuring the delivery of metrics and optimal performance of the group.Key Responsibilities:Onboard new accounts in...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a Workforce Planning candidate...

Full-TimeJob Title: Workforce PlanningJob Type: Full-TimeLocation: Angeles City, PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a Workforce Planning candidate...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

Job DescriptionThe Associate Director of Workforce Planning and Optimization is a critical role that requires strategic leadership and operational expertise. This position drives corporate initiatives, ensuring the delivery of metrics and optimal performance of the group.Key Responsibilities:Onboard new accounts in Location/Delivery Assurance vertical,...

About the RoleWe are seeking an experienced Associate Director of Workforce Planning and Optimization to join our team at Recruiter PH. As a key member of our workforce management department, you will play a critical role in driving corporate initiatives and ensuring the delivery of metrics and optimal performance of the group.Responsibilities:Drive...

Job Description:">We are seeking a highly skilled and dynamic Customer Service and Sales Ambassador to join our team at Eteam Workforce Private Corporation. As a key member of our sales and customer service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.">Key Responsibilities:">">Provide top-notch...

As a vital part of Eteam Workforce Private Corporation's daily operations, this role plays a crucial part in our sales order and customer service processes. Your primary responsibility is to provide exceptional service as a sales advocate, delivering the best possible solutions for each customer concern.Key Responsibilities:Assist customers in placing orders...