Broker Support

2 weeks ago

Manila, Philippines AS White Global Full time
Overview

Broker Support role at AS White Global. This opportunity is based in Manila. Our client is a well-established brokerage firm recognized for its client-first approach and deep industry expertise. The company offers tailored insurance and risk management solutions across diverse portfolios, backed by a reputation for professionalism, integrity, and long-term relationships. Joining our client means becoming part of a supportive, growth-oriented team that values collaboration, continuous learning, and career development. This is your chance to take the next step in your career with our client by joining the team in Manila as a Broker Support .

Work Model and Schedule

ASW Global operates on a Hybrid model. During the first 3 months, you will be required to work full-time onsite. After this period, the role will transition to a hybrid model, with 3 days in the office and 2 days working from home, with a regular shift schedule of 8:00 AM to 5:00 PM Manila time.

Key Responsibilities
  • Process new policies, renewals, endorsements, and remuneration adjustments with accuracy and timeliness.
  • Prepare renewal notes, issue certificates of currency, and maintain client records in OrganiseIT.
  • Bind policies, lodge and follow up on claims, and provide end-to-end support for the broking team.
  • Manage debtor tracking, remuneration declarations, and provide general administrative support as required.
  • Meet time-sensitive KPIs while ensuring compliance with industry and company standards.
Skills, Experience & Qualifications
  • Minimum 2-3 years’ experience in a similar role within a professional, fast-paced office environment, preferably in the insurance brokerage space.
  • Strong proficiency in Microsoft Office and confidence with digital and admin tools.
  • Highly organized, detail-oriented, and able to manage multiple priorities under pressure.
  • Clear and professional communication skills, with strong personal presentation.
  • Career-focused, self-motivated, and committed to delivering consistent, high-quality work.
ASW Offers
  • Diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate with global clients and stakeholders.
  • Medical benefits.
  • Paid leave entitlements and team events/travel opportunities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industries: Staffing and Recruiting

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