Patient Service Representative

3 weeks ago


Pangasinan Philippines Buscojobs Full time

Job Description

Customer Service Representative - Cebu IT Park / Cebu City

We are hiring Customer Service Representatives to join our Cebu IT Park site or Cebu-based teams. Roles may be onsite or virtual during the hiring process. Salary ranges vary per position and may include sign-on bonuses and incentives. Open to fresh graduates, new graduates, career shifters, and applicants with or without prior BPO experience.

Sites: Cebu IT Park, Cebu City; Onsite/Virtual process; Shifting schedules may apply.

What You’ll Be Doing
  • Handle inbound and/or outbound customer service calls or inquiries
  • Provide accurate product and service information; resolve customer concerns professionally
  • Document interactions in the system with attention to detail
  • Maintain professionalism, empathy, and customer-focused service
  • Meet or exceed performance targets and contribute to team goals
  • Collaborate with cross-functional teams to ensure seamless service delivery
Qualifications
  • Open to fresh graduates, career shifters, and tenured professionals
  • Good English communication skills (verbal and written)
  • Amenable to work onsite at Cebu IT Park or equivalent location
  • Willing to work in shifting schedules, including weekends and holidays
  • With or without BPO experience; prior experience is a plus
Skills We Value
  • Strong communication, friendly and professional interaction
  • Basic computer proficiency; comfortable using CRM and online tools
  • Positive attitude and willingness to learn
  • Customer-focused mindset
What’s In It For You
  • Competitive compensation up to the range specified in each posting (examples shown: up to ₱25,000–₱27,000 monthly)
  • Sign-on bonuses and night differential where applicable
  • Flexible/shift options and work-life balance
  • Comprehensive training and ongoing development
  • HMO and other benefits as part of a comprehensive package
Application Process

Hiring processes are typically virtual for screening and interviews; some roles offer 100% virtual recruitment with onsite options as needed. Apply online and complete screening and interview steps.

Locations

Sites include Cebu IT Park, Cebu City; some postings note onsite/virtual processes and shifting schedules.

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