
Patient Service Representative
17 hours ago
Job Listings: Patient Service Representative Compliance and Customer Service Representatives
Posted periodically. Multiple locations in Clark, Pampanga, and surrounding areas. Several roles with on-site and virtual hiring processes. All postings emphasize onboarding training, strong customer service focus, and opportunities for career growth.
Job Description (Representative Examples)Location : Clark, Pampanga; Work Setup : Onsite or 100% Virtual depending on posting; Salary : varies by posting (illustrative ranges up to ₱30,000 per month); Sign-On : varies per posting.
Why Join Us?
- Competitive base salary and benefits; training provided; potential sign-on bonuses where offered.
- Fast and streamlined hiring processes, often with no final interview.
- Professional growth through comprehensive training and supportive environments.
- Onsite locations include Clark, Pampanga and nearby areas.
Responsibilities
- Handle customer inquiries via phone, email, chat, or social media with professionalism and courtesy.
- Provide accurate information about products/services and resolve issues efficiently.
- Maintain and update customer records; log interactions accurately.
- Collaborate with team members to ensure a positive customer experience.
- Engage customers to ensure satisfaction and follow up as needed.
- Process orders, handle returns, and assist with service-related needs where applicable.
- Escalate issues to appropriate teams when required and ensure timely resolution.
Qualifications
- Excellent verbal and written English communication skills.
- Passion for customer service and problem solving.
- Computer literacy; ability to navigate multiple systems.
- Positive, can-do attitude; able to stay calm under pressure.
- Open to all educational backgrounds; on-site availability in Clark, Pampanga or assigned location.
- Willingness to work shifts and holidays as required.
What We Offer
- Competitive salary range; HMO and government-mandated benefits in some postings.
- Paid training and potential night differential; career growth opportunities.
- Flexible or varied scheduling options where available; fully virtual or onsite processes.
How to Apply
Interested applicants may apply through the specified website or contact the hiring team for more details. Some postings indicate a quick virtual process with no final interview.
Note : Several postings repeat similar roles across different locations (Clark/SM Clark, Cebu IT Park, etc.). Ensure you review the specific posting for location, salary, process, and requirements before applying.
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