Patient Service Representative

3 weeks ago

Ilocos Norte Philippines Buscojobs Full time

Job Listings: Patient Service Representative Compliance and Customer Service Representatives

Posted periodically. Multiple locations in Clark, Pampanga, and surrounding areas. Several roles with on-site and virtual hiring processes. All postings emphasize onboarding training, strong customer service focus, and opportunities for career growth.

Job Description (Representative Examples)

Location : Clark, Pampanga; Work Setup : Onsite or 100% Virtual depending on posting; Salary : varies by posting (illustrative ranges up to ₱30,000 per month); Sign-On : varies per posting.

Why Join Us?

  • Competitive base salary and benefits; training provided; potential sign-on bonuses where offered.
  • Fast and streamlined hiring processes, often with no final interview.
  • Professional growth through comprehensive training and supportive environments.
  • Onsite locations include Clark, Pampanga and nearby areas.

Responsibilities

  • Handle customer inquiries via phone, email, chat, or social media with professionalism and courtesy.
  • Provide accurate information about products/services and resolve issues efficiently.
  • Maintain and update customer records; log interactions accurately.
  • Collaborate with team members to ensure a positive customer experience.
  • Engage customers to ensure satisfaction and follow up as needed.
  • Process orders, handle returns, and assist with service-related needs where applicable.
  • Escalate issues to appropriate teams when required and ensure timely resolution.

Qualifications

  • Excellent verbal and written English communication skills.
  • Passion for customer service and problem solving.
  • Computer literacy; ability to navigate multiple systems.
  • Positive, can-do attitude; able to stay calm under pressure.
  • Open to all educational backgrounds; on-site availability in Clark, Pampanga or assigned location.
  • Willingness to work shifts and holidays as required.

What We Offer

  • Competitive salary range; HMO and government-mandated benefits in some postings.
  • Paid training and potential night differential; career growth opportunities.
  • Flexible or varied scheduling options where available; fully virtual or onsite processes.

How to Apply

Interested applicants may apply through the specified website or contact the hiring team for more details. Some postings indicate a quick virtual process with no final interview.

Note : Several postings repeat similar roles across different locations (Clark/SM Clark, Cebu IT Park, etc.). Ensure you review the specific posting for location, salary, process, and requirements before applying.

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