Patient Service Representative

Find the Perfect Remote Job or Home-Based Business Opportunity with RemoteJobsFinder Tired of the Commute? Find Remote Jobs & Home-Based Businesses Here. Job Search on Autopilot. 100k+ Fresh Remote Jobs. AI-Powered Job Search. CV, Cover Letter Enhancer. 10k+ Hidden Sources.

Patient Care Navigator

Taguig, National Capital Region ₱ - ₱ Y St. Luke's Medical Center

Posted 1 day ago

Job Description

Responsibilities:

• Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and families in creating potential solutions to hospital-related challenges.
• Guide the patient through the health care system and help overcome obstacles to receive required care and treatment.
• Identify appropriate and credible resources responsive to patient needs (clinical or non-clinical).
• Educate patients and families on the multidisciplinary nature of care, roles of team members, what to expect, and refer questions to clinical staff when needed.
• Empower patients to communicate treatment preferences and facilitate shared decision making.
• Reduce barriers to timely treatment by directing patients to emotional, financial, administrative, or cultural support.
• Encourage patient-family communication with the health care team to optimize outcomes.
• Work with different groups, health care teams, and resource providers; build professional relationships with the health care team.
• Maintain confidentiality of patient information.
• Follow up with patients to support adherence to the treatment plan and contribute to program development, implementation, and evaluation.
• Assist patients in optimizing time with doctors and the treatment team and coordinate with the clinical team as needed.

Minimum Qualifications:

• Graduate of a Bachelor's degree in customer service related fields (e.g., BS Hotel, Restaurant and Management)
• Experience in customer service and excellent customer service skills; active listening and attention to detail
• Computer literate in Windows-based applications
• Basic understanding of medical terminologies, hospital operations, and payment processing is an advantage
• Willing to work in shifting schedule and onsite in Bonifacio Global City, Taguig

Patient Care Administrator

Posted 1 day ago

Job Description

Overview: Experience in data processing/entry/analysis, handling large data volumes, and proficiency with Microsoft Excel; alignment with corporate values and healthcare standards.

Responsibilities:

• Handle data processing, entry, and analysis tasks; manage large volumes of information.
• Coordinate with departments to resolve issues and support patient requests.
• Maintain patient records, data accuracy, and confidential information.
• Support administrative tasks, reporting, and service improvement initiatives.
• Maintain clean clinic areas and comply with company policies and health and safety regulations.

Patient Care Specialist

Posted 1 day ago

Job Description

Overview: We are an outsourcing partner focusing on healthcare services, seeking a Patient Care Specialist for our local Tagalog HMO account. A medical-allied graduate with compassionate service is preferred.

Qualifications:

• Graduate of a four-year medical-allied course (non-negotiable); fresh graduates welcome with hospital internship
• Familiarity with medical terminology; BPO healthcare/HMO experience is a plus
• Proficient in Tagalog and English
• Willing to work onsite in Ortigas Center, Pasig

Responsibilities:

• Assist members via inbound/outbound calls and emails regarding HMO benefits, coverage, and approvals
• Process and validate requests with accurate documentation and compliance
• Coordinate with hospitals/providers to verify cases and support admissions
• Maintain professionalism in both Tagalog and English; collaborate with the team for process improvements

Patient Care Coordinator

Makati City, National Capital Region ₱ - ₱ Y Instalimb Solutions Philippines Inc.

Posted today

Job Description

Overview: Coordinate patients as a contact window from production start and manage appointments, communications, and service delivery.

Key Responsibilities:

• Make and confirm patient appointments; notify staff and coordinate transportation as needed
• Answer inquiries, coordinate with departments, and ensure timely solutions to patient concerns
• Support customer success, improve retention, and reduce churn
• Enter and maintain patient data; communicate with relevant departments for issue resolution
• Provide regular follow-up information and ensure appropriate service delivery

Patient Care Expert

Posted 1 day ago

Job Description

We seek a Patient Care Specialist to support dental offices for a U.S. client, with responsibilities in a range of administrative duties and customer service.

Salary: Php 30,000 – 35,000 per month incl. night differential and allowances; potential raise to 40,000-70,000 upon performance/promotion

Qualifications:

• Google Suite proficiency; strong organization and multitasking skills
• Excellent written and verbal English; ability to maintain confidentiality
• Experience in BPO is a plus; willing to work onsite in Muntinlupa City
• Bachelor’s degree preferred; data privacy and compliance awareness
• Shift work availability, including evenings, weekends, and holidays

Administrative Support / Billing & Coding / Financial Transactions:

• Admin: schedule appointments, manage records, handle inquiries, data entry, and reporting
• Billing: insurance claims, coding, dispute resolution, and payment processing
• Financial: reconcile transactions, banking tasks, communicate billing inquiries

Benefits:

• Health insurance, paid training, 13th month pay, and opportunities for promotion

Patient Care Coordinator

Posted today

Job Description

MedGrocer’s health programs and services seek a Patient Care Coordinator to support patients and coordinate with teams for optimal experience.

Responsibilities:

• Make outbound calls to follow up on medical needs, explain health benefits, and answer inquiries
• Resolve patient concerns via email, SMS, and calls; coordinate with teams to accommodate requests
• Input and maintain patient data; ensure accurate records

Qualifications:

• Knowledge of Google Workspace; 1-2 years experience in customer service
• Willing to work onsite in Makati

Location and Additional Roles

Taguig, National Capital Region; additional roles across Metro Manila in various healthcare settings with posted dates ranging from today to 1 day ago.

Be The First To Know

About the latest Patient Service Representative, OB-GYN, or holistic functional medicine jobs in Cainta.

Locations Covered

Various locations across Taguig, Makati, Ortigas Pasig, Muntinlupa City, and Manila region.

#J-18808-Ljbffr

---