Customer Care Specialist, Lre

Customer Care Specialist Lre jobs in Manila

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Customer Relations

Posted 1 day ago

Job Description

Company Description

Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities for professional growth and cross-cultural understanding, helping participants develop skills and become ambassadors of their countries.

Role Description

We are looking for a Customer Relations & Compliance Officer to join our team. This is a full-time hybrid role based in Makati City, Philippines, with flexible work-from-home arrangements. The role involves ensuring excellent customer support, managing document compliance, and assisting with visa processes.

Key Responsibilities

• Attend to applicant inquiries via email, phone, social media, or in person
• Collect and organize required documents
• Assist in visa processing and application requirements
• Coach applicants in preparation for their visa interviews
• Monitor and track visa appointment schedules

Qualifications

• Bachelor's degree in Business, Management, or related field (fresh graduates are welcome to apply)
• Excellent communication and organizational skills
• Detail-oriented, customer-focused, and proactive
• Ability to multitask in a fast-paced environment

Why Join Us?

• Hybrid work set-up with flexibility
• Be part of a supportive and dynamic team
• Help students and professionals unlock opportunities abroad
• Gain hands-on experience in compliance and customer relations

Interested candidates may send their CV to

Customer Relations Personnel

Ayala Alabang, National Capital Region ₱69500

Posted 1 day ago

Job Description

MAJOR RESPONSIBILITIES:

SALES

• Achieve daily sales quota and required KPIs.
• Deliver excellent customer service in adherence to the Guess Selling Culture. Well-versed in the mechanics of promotional sales activity and persistent in introducing the promotion to all customers.
• Provide feedback to store head on fast moving and slow moving merchandise. Replenish and arrange merchandise in the sales floor at all times in adherence to store planogram and visual merchandising guidelines.

OPERATIONAL EXCELLENCE

• Conduct morning and evening count on a daily basis.
• Replenish and arrange merchandise in the sales floor at all times in adherence to store planogram and Visual Merchandising guidelines.
• Maintain cleanliness and orderliness in the sales floor at all times.
• Execute security measures in the selling area to prevent pilferage.

JOB QUALIFICATIONS:

• At least college level.
• Preferably with at least six (6) months selling experience. Experience in Retail industry is an advantage.
• Good oral communication skills.
• Physically fit with STAR QUALITY.

Job Type: Temporary

Contract length: 10 days

Pay: From Php695.00 per day

Language:

Expected Start Date: 09/01/2025

Customer Relations Manager

Caloocan City, National Capital Region ₱ - ₱ Y Sweet Dough Global Ventures Inc.

Posted 1 day ago

Job Description

About the role

This is a full-time role as a Customer Relations Manager at Sweet Dough Global Ventures Inc., based in South Caloocan Metro Manila. As the Customer Relations Manager, you will be responsible for overseeing all customer-facing activities and ensuring a seamless experience for our clients.

What you\'ll be doing

• Manage a team of customer service representatives and ensure high levels of customer satisfaction
• Develop and implement strategies to improve customer service processes and policies
• Handle complex customer inquiries and complaints, working to resolve issues in a timely and effective manner
• Analyse customer feedback and data to identify areas for improvement and implement changes
• Collaborate with other departments to address customer needs and concerns
• Provide regular reports on customer service performance metrics
• Stay up-to-date with industry trends and best practices in customer relations

What we\'re looking for

• Minimum 5 years of experience in a customer relations or customer service management role
• Excellent communication and interpersonal skills, with the ability to effectively liaise with customers and internal stakeholders
• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
• Experience in leading and motivating a team of customer service representatives
• Proficient in data analysis and reporting to track and improve customer service performance
• Knowledge of customer service best practices and industry trends
• Degree in Business, Marketing, or a related field is preferred

What we offer

At Sweet Dough Global Ventures Inc., we are committed to providing our employees with a rewarding and fulfilling work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritise work-life balance and provide flexible work arrangements to support our employees\' well-being.

About us

Sweet Dough Global Ventures Inc. is a leading provider of high-quality bakery products, serving customers across the South Caloocan Metro Manila area. Our mission is to deliver exceptional customer service while continuously innovating and expanding our product offerings. Join our team and be part of a dynamic and growing company that values its employees and strives for excellence.

Apply now to become our next Customer Relations Manager

Customer Relations Consultant

Posted 1 day ago

Job Description

The client is Australia\'s leading specialist in jewellery and luxury watch insurance. We offer tailored coverage against loss, damage, and theft, giving our customers the confidence to enjoy their treasured items anytime, anywhere. With a strong B2B and B2C network across the country, we\'re redefining the insurance experience through innovation, trust, and exceptional service.

As we continue to grow, we\'re looking for passionate individuals to join our dynamic and welcoming team. If you\'re customer-focused, detail-oriented, and thrive in a fast-paced environment, we\'d love to hear from you.

About the Role

As a Customer Relations Consultant, you\'ll be the first point of contact for our valued clients, handling enquiries via phone and email, maintaining accurate records, and supporting our external payment systems. You\'ll play a key role in delivering exceptional service, identifying opportunities for new business, and contributing to customer retention.

Key Responsibilities

• Customer Service Excellence: Respond to a wide range of customer queries with professionalism and empathy.
• Administrative Support: Manage policy updates, customer requests, and monthly payment processes.
• Performance & Targets: Meet individual and team KPIs through efficient and accurate task execution.
• Brand Advocacy: Encourage satisfied customers to share their experiences through reviews and testimonials.
• Data Management: Maintain up-to-date and accurate CRM records.
• Training & Compliance: Participate in ongoing training and ensure compliance with industry standards.
• Customer Retention: Support the renewal journey by communicating product benefits and maintaining engagement across multiple channels.

What We\'re Looking For

• Proven experience in customer service or a similar role
• Excellent verbal and written English communication skills
• Strong organisational and multitasking abilities
• Proficiency in CRM systems and Microsoft Office Suite

Customer Relations Officer

Posted today

Job Description

About the Company:

Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.

The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a positive brand image. The Customer Relations Officer also works closely with the marketing team to monitor customer sentiment, support campaigns, and gather insights that help improve service quality and customer engagement, reinforcing Ramen Nagi\'s commitment to exceptional dining experiences.

Customer Relations Officer

Posted 1 day ago

Job Description

Job Summary: The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a positive brand image. The Customer Relations Officer also works closely with the marketing team to monitor customer sentiment, support campaigns, and gather insights that help improve service quality and customer engagement, reinforcing Ramen Nagi\'s commitment to exceptional dining experiences.

Job Type: Full-time

Customer Relations Assistant

Posted 1 day ago

Job Description

ACMobility is looking for a passionate and customer-focused Customer Relations Specialist to join our team. If you love creating great experiences, solving concerns, and building loyalty, this is your chance to make a real impact.

The Customer Relations Specialist ensures excellent customer service by handling feedback, conducting follow-ups, supporting aftersales programs, ensuring compliance, organizing care activities, and maintaining customer areas to promote satisfaction, loyalty, and service retention at ACMobility.

*This role is available for Greenfield, Glorietta, Taytay, Manila Bay, and Bacoor

What You\'ll Do:

Customer Feedback & Support

• Be the friendly voice that checks in with customers post-sale and after service.
• Gather insights through surveys and ensure every concern is heard, documented, and resolved.
• Share your findings in monthly reports to help us grow even better
• Send out timely reminders for Periodic Maintenance Services (PMS) via text, Viber, email—you name it
• Step in as our telemarketing hero when needed.
• Help boost service intakes, retention rates, and parts sales through creative aftersales initiatives.

Compliance

• Keep our team aligned with key consumer laws like the Consumer Act, Lemon Law, and Data Privacy Act.
• Be the go-to person for compliance awareness and updates.

Customer Care

• Plan and execute customer care activities that spark joy and loyalty.
• Help attract new vehicle buyers and keep our service bays buzzing with happy return customers.

Qualifications:

• A degree in Marketing, Advertising, Mass Communications, or Business Management
• At least 1 year of customer service experience (bonus points if it\'s in automotive)
• Strong communication and interpersonal skills
• A passion for excellence and teamwork
• A knack for customer handling and service innovation
• Work Schedule: Monday to Saturday, 8AM to 5PM

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Customer Relations Assistant

Posted today

Job Description

ACMobility is looking for a passionate and customer-focused Customer Relations Specialist to join our team. If you love creating great experiences, solving concerns, and building loyalty, this is your chance to make a real impact.

The Customer Relations Specialist ensures excellent customer service by handling feedback, conducting follow-ups, supporting aftersales programs, ensuring compliance, organizing care activities, and maintaining customer areas to promote satisfaction, loyalty, and service retention at ACMobility.

What You\'ll Do:

Customer Feedback & Support

• Be the friendly voice that checks in with customers post-sale and after service.
• Gather insights through surveys and ensure every concern is heard, documented, and resolved.
• Share your findings in monthly reports to help us grow even better
• Send out timely reminders for Periodic Maintenance Services (PMS) via text, Viber, email—you name it
• Step in as our telemarketing hero when needed.
• Help boost service intakes, retention rates, and parts sales through creative aftersales initiatives.

Compliance

• Keep our team aligned with key consumer laws like the Consumer Act, Lemon Law, and Data Privacy Act.
• Be the go-to person for compliance awareness and updates.

Customer Care

• Plan and execute customer care activities that spark joy and loyalty.
• Help attract new vehicle buyers and keep our service bays buzzing with happy return customers.

Qualifications:

• A degree in Marketing, Advertising, Mass Communications, or Business Management
• At least 1 year of customer service experience (bonus points if it\'s in automotive)
• Strong communication and interpersonal skills
• A passion for excellence and teamwork

Customer Relations Associate

Posted today

Job Description

Be part of our collections team and start a new career path in September 2025

Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending productively operating across different branches in Australia, New Zealand, USA and Philippines. Our results in recent years are fantastic as we continue to grow and expand our horizon. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.

What is the Customer Relationship Associate (Collections) role?

• You will be the front line of our debt collection business playing a key role across our organisation.
• You will be a problem solver, so if you are curious and motivated to find answers, this job is for you
• You will be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.

What\'s in it for you?

• Enjoy working in a Day shift
• PH regular holidays observed with pay
• Paid extensive and structured training before you start the role
• HMO benefits on your first day + dependents upon tenure
• Retirement package to insure your future
• Competitive starting monthly package (basic + tax free allowances), incentives & performance-based salary adjustments.
• Experience work-life balance in a culture-friendly environment

What are we looking for?

• Willing to work onsite in our Ayala Makati office
• Good command in English (Written/verbal)
• Self-Starter, Goal-oriented and results-driven
• Competitive but respectful and empathetic
• Proven commitment and tenure at work or school
• Excellent attendance record
• Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and 2 valid IDs ready before applying

You don\'t need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today

Customer Relations Officer

Posted 1 day ago

Job Description

Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here\'s your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Customer Relations Officer in Sto. Domingo, Ilocos Sur

What is this role about?

The Customer Relations Officer is responsible for ensuring excellent customer service throughout the sales process. This role involves handling customer inquiries, addressing concerns, and building strong relationships with clients to enhance customer satisfaction and loyalty. The officer will also assist in managing customer feedback, resolving issues, and supporting the sales team in achieving sales targets and ensuring a positive customer experience at all stages of the dealership process.

What will YOU do?

• Assist in managing customer inquiries through various communication channels (phone, email, in-person) and ensure timely, professional responses to all customer concerns
• Build and maintain strong customer relationships, by ensuring a positive and personalized experience throughout the sales process, from inquiry to post-purchase support
• Resolve customer complaints or issues efficiently and effectively, working closely with the sales team and other departments
• Monitor customer feedback and provide insights to the sales team and management to improve products, services, and customer interactions
• Coordinate with the sales team to ensure customer needs are met, including managing appointments, follow-ups, and special requests, contributing to a smooth sales process
• Ensure that customer satisfaction surveys and follow-up calls are conducted post-purchase to evaluate the sales experience and identify areas for improvement

What will YOU need?

• At least 1-2 years of relevant employment experience
• Open to 6-day work schedule
• Willing to be assigned in Sto. Domingo, Ilocos Sur

What Locations Can I Find These Jobs In? #J-18808-Ljbffr

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