Customer Care Specialist-1

5 days ago


Philippines Dynata Full time

**Customer Care Specialist**We are seeking a dynamic and results-driven **Customer Care Specialist** to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.**Key Responsibilities*** Serve as the primary point of contact for a portfolio of customers, ensuring their satisfaction and success with our products/services.* Develop deep product knowledge to guide customers toward best practices.* Monitor customer health and usage metrics to proactively address risks.* Serve as a trusted advisor, helping clients achieve their business goals.* Onboard new clients and guide them through the use of company products and services.* Collaborate with cross-functional teams to resolve customer concerns and improve the overall experience.* Advocate for customers internally, sharing feedback and insights to influence product development and service enhancements.* Grow accounts through discovery calls and emails.* Present product demos and proposals tailored to customer needs.* Close sales and meet or exceed monthly revenue targets.* Maintain accurate records of interactions and pipeline activity in the CRM system.* Identify upsell and cross-sell opportunities within existing accounts.**Qualifications*** 2+ years of experience in customer success, inside sales, or a related role.* Strong communication and interpersonal skills.* Proven ability to build relationships and influence decision-makers.* Experience with CRM tools (e.g., Salesforce)* Self-motivated with a passion for helping customers succeed.* Ability to manage multiple priorities in a fast-paced environment.#J-18808-Ljbffr



  • , Metro Manila, Philippines NTT DATA North America Full time

    Overview As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...


  • , Pampanga, Philippines CO Careers Full time

    Position Title: Customer Care Specialist Work Setup: On-site Schedule: 10:00 PM to 7:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting with...


  • , Laguna, Philippines Asian Vision Cable Holdings Inc Full time

    JOB OVERVIEW We are looking for a Customer Care Specialist to manage customer service systems, reporting, and process improvements. This role supports daily operations, system administration, and data-driven initiatives to enhance customer experience and business efficiency. KEY RESPONSIBILITIES Administer and maintain customer service platforms and data...


  • , Metro Manila, Philippines NTT DATA North America Full time

    Job Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...


  • , , Philippines Dynata Full time

    **Customer Support Specialist**We are seeking a proactive and customer-focused **Customer Support Specialist** to join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will...


  • , , Philippines That 1 Detailer Full time

    Remote Customer Success Specialist (Philippines-Based | Night Shift) Who You Are (A-Players Only) 2+ years of Customer Success or Customer Service experience — You’ve supported clients, managed communication, and handled CRM workflows Strong English communication skills — Clear, confident, and empathetic over phone, chat, and email Tech‑savvy —...


  • , , Philippines Lexmark Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and...


  • , , Philippines Dynata Full time

    **Team Lead, Customer Care****Role Overview**This leadership role is responsible for managing a team of Customer Care Specialists. You’ll oversee the full customer lifecycle—from onboarding and adoption to expansion and renewal—ensuring that our clients achieve measurable success while your team meets performance goals. You’ll play a key role in...


  • , Metro Manila, Philippines Tribute Technology Full time

    Join to apply for the Customer Care Specialist role at Tribute Technology About Tribute Technology At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. We are the...


  • , Metro Manila, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full time

    Job Summary: The Member Care Specialist is responsible for the daily operations of Member Care Section of the department, including the member concerns in SOs and NCR Branch. Key Responsibilities: Conducts outbound survey and telemarketing in coordination with the Member Care Supervisor Conducts announcements and text blast as submitted by Sales Management...