Customer Care Specialist-1

3 weeks ago

Philippines Dynata Full time
**Customer Care Specialist**We are seeking a dynamic and results-driven **Customer Care Specialist** to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers.**Key Responsibilities*** Serve as the primary point of contact for a portfolio of customers, ensuring their satisfaction and success with our products/services.* Develop deep product knowledge to guide customers toward best practices.* Monitor customer health and usage metrics to proactively address risks.* Serve as a trusted advisor, helping clients achieve their business goals.* Onboard new clients and guide them through the use of company products and services.* Collaborate with cross-functional teams to resolve customer concerns and improve the overall experience.* Advocate for customers internally, sharing feedback and insights to influence product development and service enhancements.* Grow accounts through discovery calls and emails.* Present product demos and proposals tailored to customer needs.* Close sales and meet or exceed monthly revenue targets.* Maintain accurate records of interactions and pipeline activity in the CRM system.* Identify upsell and cross-sell opportunities within existing accounts.**Qualifications*** 2+ years of experience in customer success, inside sales, or a related role.* Strong communication and interpersonal skills.* Proven ability to build relationships and influence decision-makers.* Experience with CRM tools (e.g., Salesforce)* Self-motivated with a passion for helping customers succeed.* Ability to manage multiple priorities in a fast-paced environment.
#J-18808-Ljbffr

  • Customer Care Specialist

    2 weeks ago

    , , Philippines Maxicare Healthcare Corporation Full time

    Overview Join to apply for the Customer Care Specialist role at Maxicare Healthcare Corporation . Responsibilities Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members Screens assess and process availment cases based on procedures and benefit applications guidelines Responds to inquiries and...

  • Customer Care Specialist

    2 weeks ago

    , Ilocos Norte, Philippines Buscojobs Full time

    6,852 Customer Care Specialist jobs in the Philippines Empowering individuals to match their skills with high-impact support opportunities. Liveops: Health... Customer Care Specialist Posted today Job Description Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving...

  • Customer Support Specialist-1

    3 weeks ago

    , , Philippines Dynata Full time

    **Customer Support Specialist**We are seeking a proactive and customer-focused **Customer Support Specialist** to join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will...

  • Remote Customer Success Specialist

    5 days ago

    , , Philippines That 1 Detailer Full time

    Remote Customer Success Specialist (Philippines-Based | Night Shift) Who You Are (A-Players Only) 2+ years of Customer Success or Customer Service experience — You’ve supported clients, managed communication, and handled CRM workflows Strong English communication skills — Clear, confident, and empathetic over phone, chat, and email Tech‑savvy —...

  • Member Care Specialist

    4 days ago

    Philippines PSSLAI Full time ₱600,000 - ₱1,200,000 per year

    Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.If you're ready to serve those who serve and protect, join us today and make a...

  • Care Operations Scheduling

    6 days ago

    Philippines (Remote) Abby Care Full time ₱250,000 - ₱500,000 per year

    About Abby Care Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the...

  • Customer Care Specialist, Lre

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Care Specialist Lre jobs in Manila Join Liveops and work from home in healthcare. No commute, flexible hours. Make an impact in... Customer Relations Posted 1 day ago Job Description Company Description Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in...

  • Customer Support Specialist 1

    3 weeks ago

    , , Philippines Buscojobs Full time

    Customer Support Specialist – San Pedro Posted 1 day ago This role is full onsite in Glorietta and Ayala North Exchange. Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs). Clarify customer requirements; probe for understanding, use decision-support tools and resources to provide resolution. Listen...

  • Customer Care Phlebotomists

    3 weeks ago

    , , Philippines Buscojobs Full time

    Job Listings Overview Customer Care Phlebotomists jobs in the Philippines and multiple patient care roles across various healthcare and admin support positions. The postings cover responsibilities in patient care navigation, appointment scheduling, care coordination, administrative support, billing, and customer service within healthcare settings. Roles...

  • Customer Care

    2 weeks ago

    , Central Luzon, Philippines Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...