Events & Awards Administrator - 6478

2 weeks ago

Manila, Philippines Cambridge University Press & Assessment Full time

Overview We are looking for an Events & Awards Administrator who will be part of the International Education Marketing Events team. The role will provide comprehensive administrative, logistical and first-line support to the Global Marketing Events team in the delivery of excellent physical, virtual, and hybrid events that meet customer needs and are aligned with proposition, brand, and commercial marketing objectives. What you will do Provide comprehensive administrative, logistical and first-line support to the Global Marketing Events team Be the first point of contact for external customers, and assist in identifying areas for service and process improvement Ensure a smooth, enjoyable experience for all event registrants by responding to and resolving issues and maintaining high customer satisfaction Respond promptly and professionally to enquiries from a range of stakeholders (colleagues, customers, FOI requests) relating to events, webinars and conferences Contribute to event-related projects as determined by the Senior Events Insights & Award Executive Ideal candidate Proficient in MS Office (Outlook, Word, Excel and Power BI, as a minimum) Experience in providing a high level of customer service Strong analytical, problem-solving, and influencing skills; able to communicate data insights clearly to both technical and non-technical audiences Detail-oriented, organised, and adaptable to challenges and innovative solutions Understanding of despatch and logistics Knowledge of using Zendesk Experience in events management Work setup Hybrid work environment. We encourage applicants who are open to working in the office two days a week to apply. Work schedule Monday to Friday, 4PM to 12AM Manila time, overlaps with UK operating hours. Employment type Permanent Pay range Php 25,000 to 30,000 Why Cambridge? Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the University of Cambridge. With a legacy of over 800 years, we are dedicated to unlocking the potential of learners and educators across the globe. Joining Cambridge’s second largest global office in the Philippines means becoming part of an inclusive culture with opportunities for professional growth and well-being. Benefits Regular Employment on Day 1 HMO Coverage and Life Insurance on Day 1 Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves) Opportunities for career growth and development Access to well-being programs Flexible schedule, hybrid work arrangement and work-life balance Opportunity to collaborate with colleagues from diverse branches #J-18808-Ljbffr

  • Events & Awards Administrator - 6478

    2 weeks ago

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