Assessment Specialist Management Administrator

Overview Events & Awards Administrator Work setup : Hybrid work environment. Applicants open to working in the office two days a week are encouraged to apply. Work schedule : Monday to Friday, 4PM to 12AM Manila time, overlaps with UK operating hours. Employment type : Permanent Location : Makati City, Metro Manila Pay range : Php 25,000 to 30,000. We value transparency and want to ensure a good fit for both parties; applicants within this range are encouraged to apply. Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the University of Cambridge. We are looking for an Events & Awards Administrator who will be part of the International Education Marketing Events team. The role provides administrative, logistical and first-line support to the Global Marketing Events team in delivering excellent physical, virtual and hybrid events aligned with proposition, brand and commercial marketing objectives. Why Cambridge? Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, part of the University of Cambridge. With over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators globally. Joining Cambridge's second largest global office in the Philippines — operating for over 22 years with 1,300+ colleagues — means becoming part of an extraordinary institution recognised as a Great Place to Work® for three consecutive years. We are inclusive, with a strong sense of purpose and a commitment to the professional growth and well-being of our people. What can you get from Cambridge? At Cambridge, you will be part of a vibrant community that supports continuous growth and personal development. Our pay philosophy is tied to your skills and competencies, ensuring compensation aligns with the value you bring to the role. The organisation offers a wide range of benefits and opportunities including: Regular Employment on Day 1 HMO Coverage and Life Insurance on Day 1 Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves) Vesting/Retirement package Opportunities for career growth and development Access to well-being programs Flexible schedule, hybrid work arrangement and work-life balance Opportunity to collaborate with colleagues from diverse branches What will you do as an Events & Awards Administrator? Reporting to the Senior Events Insights & Awards Executive, your accountabilities will include: Provide comprehensive administrative, logistical and first-line support to the Global Marketing Events team First point of contact for external customers and assist in identifying areas for service and process improvement Ensure a smooth, enjoyable experience for all event registrants by responding to and resolving issues and maintaining high customer satisfaction Respond promptly and professionally to enquiries from colleagues, customers and other stakeholders relating to events, webinars and conferences Contribute to event-related projects as determined by the Senior Events Insights & Awards Executive Please review the attached job description for further details on the role. What makes you the ideal candidate for this role? An ideal candidate has the following qualities: Essential: Proficient in MS Office (Outlook, Word, Excel and Power BI, as a minimum) Experience in providing a high level of customer service Strong analytical, problem-solving, and influencing skills; able to communicate data insights clearly to both technical and non-technical audiences Detail-oriented, organised, and adaptable to challenges and innovative solutions Understanding of despatch and logistics Desirable: Knowledge of using Zendesk Events management This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language, plus a practical task prior to interview which will be sent via email; please check your inbox/spam for this. Are you driven by the desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us. Only applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. If you are interested, tailor-fit your CV (advantageous to submit with a Cover Letter) and apply as early as possible. #J-18808-Ljbffr