Patient Service Representative

3 weeks ago

Philippines MediSolution Full time
Patient Service Representative (Cebu or CDO) page is loaded## Patient Service Representative (Cebu or CDO)locations: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Duties and Responsibilities:1. Answer incoming calls according to procedure and Departmental standards.o Assist patients in their queries and concerns.o Collect patients' outstanding balance.o Assist third party entities, e.g., insurance, in their queries regarding patients'accounts.2. Places outbound collection calls according to procedure and Departmental standards.o Collect patients' outstanding balance.o Assist patients in their billing queries and concerns.3. Cross-train for tasks assigned to the team to ensure continuity of all tasks when neededfor backup.4. Ensures HIPAA guidelines are respected by safeguarding protected health information inthe capacity of the position's duties and responsibilities.5. Team player being supportive of Department and Company goals and policies.6. Reliable and punctual by maintaining a good attendance record and arriving at work andreturning from lunch and breaks on time.7. Other related duties may be assigned from time to time.Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”* We empower our employees to make a difference* We have an award winning culture* We offer opportunity to learn* We are financially strong and we are owned by the largest software company in Canada (CSI)* We have funFollow us on social media to learn more about our company values, culture and initiatives**Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.***If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at **This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.*
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