Patient Service Representative

1 week ago


Philippines Harris Global Business Services (GBS) Full time

Responsibilities Answer incoming calls according to procedure and Departmental standards. Assist patients in their queries and concerns. Collect patients' outstanding balance. Assist third party entities, e.g., insurance, in their queries regarding patients' accounts. Places outbound collection calls according to procedure and Departmental standards. Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup. Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities. Team player, supportive of Department and Company goals and policies. Reliable and punctual by maintaining a good attendance record and arriving at work and returning from lunch and breaks on time. Other related duties may be assigned from time to time. Job Details Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Outsourcing and Offshoring Consulting #J-18808-Ljbffr



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