Patient Service Representative

1 week ago

Philippines Harris Computer Full time

Join to apply for the Patient Service Representative role at Harris Computer Location: Philippines Overview The Patient Service Representative handles inbound calls, assists patients with queries, manages accounts and billing information, and supports third-party entities (e.g., insurance) as part of the patient services team. The role emphasizes HIPAA compliance and team collaboration to meet departmental goals. Responsibilities Answer incoming calls according to procedure and Departmental standards. Assist patients in their queries and concerns. Collect patients' outstanding balances. Assist third party entities, e.g., insurance, in their queries regarding patients' accounts. Place outbound collection calls according to procedure and Departmental standards. Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed. Ensure HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities. Be a team player, supportive of Department and Company goals and policies. Maintain reliable and punctual attendance and return from breaks on time. Other related duties may be assigned from time to time. Qualifications / Requirements Ability to answer calls, assist patients, and handle billing inquiries with professionalism. Experience with HIPAA guidelines and safeguarding patient information (or willingness to learn). Strong teamwork, reliability, and punctuality. Willingness to cross-train and support multiple tasks as needed. Employment details Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Software Development Get notified about new Patient Service Representative jobs in Philippines . #J-18808-Ljbffr

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