Delivery / Process Excellence - Associate Manager
2 weeks ago
• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist the organization in the creation, monitoring, measurement and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support the ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunitiesSKILLS AND QUALIFICATIONS:· Open to Bachelor's Degree or undergraduates with relevant experience.· Must have a minimum at least 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting· Experience in BPO industry· Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable.· Led more than 1 Value Stream Mapping activity· Six Sigma Green Belt Certified or Trained
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Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full timeESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
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Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full timeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
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Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full timeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
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Delivery Excellence Associate Manager
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.• Communicate to key management stakeholders...
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Delivery Excellence Associate Manager
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.• Communicate to key management stakeholders...
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Delivery Excellence Director
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Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Role:As a Delivery Excellence Head at SID Global Solutions APAC, you will play a crucial leadership role in driving high-quality service delivery, process optimization, and client satisfaction.This position requires a combination of project management expertise, strategic thinking, leadership skills, and a deep understanding of client needs and...
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Delivery Excellence Head
5 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from SID Global Solutions APACHead of Business Development | Talent Acquisition | Sales & Account Management | INTJ-ADelivery Excellence HeadSummary:The Delivery Excellence Head in the Philippines plays a crucial leadership role, focusing on driving high-quality...
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Head of Service Delivery Excellence
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Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeJob DescriptionSID Global Solutions APAC seeks a highly skilled Delivery Excellence Head to join its team in the Philippines.About the RoleLead cross-functional teams and manage project execution to ensure high-quality delivery.Oversee the end-to-end delivery of all projects, meeting agreed timelines, budgets, and quality metrics.Develop and execute...
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Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeRole: Sales Effectiveness Associate ManagerManagement Level: Associate Manager (L8)About the Role:We are seeking a dynamic Application Architecture Associate Manager to join our Sales Excellence - Center of Excellence team. This role focuses on supporting the integration of sales and pricing data across applications while ensuring stability, alignment, and...
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Learning and Development Associate
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeRole: Sales Effectiveness Associate ManagerManagement Level: Associate Manager (L8)About the Role:We are seeking a dynamic Application Architecture Associate Manager to join our Sales Excellence - Center of Excellence team. This role focuses on supporting the integration of sales and pricing data across applications while ensuring stability, alignment, and...
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeRole: Sales Effectiveness Associate ManagerManagement Level: Associate Manager About the Role:We are seeking a dynamic Application Architecture Associate Manager to join our Sales Excellence - Center of Excellence team. This role focuses on supporting the integration of sales and pricing data across applications while ensuring stability, alignment, and...
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Associate for Talent Development
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Mandaluyong City, National Capital Region, Philippines Process Synergy Inc. Full timeThis is an entry-level HR Associate role at Process Synergy Inc. focusing on talent development initiatives. You will work closely with the HR team to design and deliver training programs that enhance employee skills and knowledge.Main Responsibilities:Assist in developing and executing training activities to support business objectives.Coordinate logistics...
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Service Delivery Manager
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Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Position:We are seeking a highly experienced Delivery Excellence Head to lead our delivery teams at SID Global Solutions APAC.In this role, you will be responsible for managing the delivery of services or products, ensuring high-quality standards, optimizing delivery processes, and enhancing customer satisfaction.Key Qualifications:Risk and change...
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeRole: Sales Effectiveness Associate ManagerManagement Level: Associate Manager About the Role:We are seeking a dynamic Application Architecture Associate Manager to join our Sales Excellence - Center of Excellence team. This role focuses on supporting the integration of sales and pricing data across applications while ensuring stability, alignment, and...
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Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeRole: Sales Effectiveness Associate ManagerManagement Level: Associate Manager About the Role:We are seeking a dynamic Application Architecture Associate Manager to join our Sales Excellence - Center of Excellence team. This role focuses on supporting the integration of sales and pricing data across applications while ensuring stability, alignment, and...