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Service Delivery Manager

1 week ago

Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

About the Position:

We are seeking a highly experienced Delivery Excellence Head to lead our delivery teams at SID Global Solutions APAC.

In this role, you will be responsible for managing the delivery of services or products, ensuring high-quality standards, optimizing delivery processes, and enhancing customer satisfaction.

  • Key Qualifications:
  • Risk and change management expertise.
  • Data analytics and budgeting skills.

Requirements:

To succeed in this role, you will need to have a strong ability to manage risk and implement change management strategies effectively.

You will also need to have experience using performance metrics and analytics to drive decision-making and improve project delivery.