Head of Sales and Operations

2 weeks ago

Manila, National Capital Region, Philippines Maplecrest Group, Inc. Full time

The Head of Sales and Operations oversees all the daily operations of every store format under Macrest. He/she needs to be passionate about delivering exceptional levels of customer service and driving sales. He/she will manage the store's employees, including hiring, performance evaluation, scheduling and assigning duties and responsibilities by training, coaching, and developing the team. The Head of Sales & Operations will be responsible for leading, motivating & engaging the entire Sales & Operations Team to ensure the goals and measurables are met, if not exceeded.

DUTIES & RESPONSIBILITIES

  • Drive sales and profitability
  • Build, motivate, and manage the entire sales & operations team
  • Lead by example, coaching the area management team in bringing out the best in every team member
  • Create Toolkits, Core Processes, and Systems to ensure that the entire team operates with discipline
  • Execute store development strategies/plans in line with the business strategies/plans.
  • Implement store openings on time based on the New Store Development Core Process.
  • Collaborate with Marketing Division, Plant Group, and other multifunctional business partners to ensure an effective and efficient Macrest business ecosystem
  • Lead manpower efficiency and productivity strategies

QUALIFICATIONS

  • Candidate must possess at least Bachelor's/College Degree, with at least 10 Years experience in the QSR Food Industry – with experience in Retail Operations, Franchise Management, Area Sales Management, B2B Sales
  • Strategic Thinker and Planner
  • Robust Operational Discipline
  • Analytical and has the Leadership Mindset to drive change and systemic innovation based on data
  • Obsessed to achieve if not overdeliver on results
  • Strong communication skills and excellent customer service skills
  • Passion for a Noble Causes, willing to put in the Start-Ups
  • Willing to work substantially in Cavite
  • Flexible in work schedule and location

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