Customer service representative work on site not wfh

2 weeks ago


Manila, National Capital Region, Philippines Fastrising Full time ₱360,000 - ₱480,000 per year

Company Description

Up to 40k

Role Description

This is a full-time on-site role for a Customer Service Representative located in Metro Manila. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, resolving customer issues, ensuring customer satisfaction, and improving the overall customer experience. The representative will also document customer interactions, provide feedback on the efficiency of the customer service process, and work closely with other team members to ensure high-quality service.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations calmly and efficiently
  • Experience in a customer service role is an advantage
  • High school diploma or equivalent


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