WFH - Gaming Customer Service Administrator

1 week ago

Manila, National Capital Region, Philippines Brunt Work Full time ₱1,008,000 - ₱1,536,000 per year

Overview

Join a rapidly growing digital gaming enterprise that's revolutionizing the online gaming experience across multiple platforms. This innovative company manages an extensive portfolio of gaming systems, providing players with seamless access to their favorite games. With an upcoming digital expansion and new web platform launch, this represents an exciting opportunity to join a company at the forefront of the gaming industry's evolution.

This role combines technical account management with customer service excellence, allowing you to work with cutting-edge gaming systems while ensuring exceptional player satisfaction. As the company expands its digital footprint, you'll have the opportunity to grow with the organization and participate in its digital transformation.


Job Highlights

  • Hourly Rate:Php
  • Number of Paid Hours Per Week: 21 hours
  • Schedule: Sunday, Monday, and Friday | 8:00 AM – 3:00 PM EDT (6.5 hours work with 30 min paid break, option for extra hours/fill-ins)
  • Work Arrangement: Work from home
  • Contract: Independent Contractor
  • Side Note: Since this is a permanent work-from-home position and the arrangement is that of an "Independent Contractor," the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and depend on performance in the application process.

Responsibilities

  • Create and configure player accounts across multiple gaming platforms, ensuring accurate setup and optimal player experience
  • Process and verify customer payments with meticulous attention to detail
  • Manage incoming customer requests through digital channels, providing prompt and professional responses
  • Execute account setups and modifications according to established protocols
  • Monitor and implement promotional campaigns to enhance player engagement
  • Maintain detailed records of all customer interactions and account activities
  • Provide technical guidance to players regarding platform-specific requirements
  • Collaborate with team members to ensure consistent service delivery
  • Support the implementation of new digital initiatives and platform improvements

Requirements

  • Excellent written communication skills in English, with ability to convey information clearly and professionally
  • MUST HAVE A DEVICE WITH THE APPLE/IOS SYSTEM
  • Demonstrated proficiency with digital communication platforms and messaging systems
  • Strong technical aptitude and ability to learn multiple gaming platforms quickly
  • Proven track record of maintaining confidentiality and handling sensitive information
  • Detail-oriented mindset, particularly for payment processing and account management
  • Self-motivated individual capable of working independently in a remote environment
  • Reliable high-speed internet connection and quiet, professional work space
  • Ability to maintain organized records and follow established procedures
  • Flexible approach to work and ability to adapt to new systems and processes
  • Previous experience in gaming, customer service, or account management preferred

Independent Contractor Perks

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, technical check of your computer, and a voice recording. Applications with complete requirements will be prioritized.

ZR_27675_JOB

  • Games Customer Service Specialist

    1 day ago

    Manila, National Capital Region, Philippines Aether Global Full time ₱900,000 - ₱1,200,000 per year

    Job Description:Games Customer Service SpecialistAbout the Role:As a Game Content Reviewer, youll safeguard the clients community by monitoring user-generated content (UGC), enforcing guidelines, and ensuring all in-game interactions align with our policies. Youll be the frontline defender of our communitys integrity, safety, and positive...

  • Customer Service

    1 week ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱60,000 - ₱120,000 per year

    OverviewJoin an exciting and fast-growing company in the gaming industry as a Customer Service & Administrative Support Specialist. In this role, you'll be the first point of contact for gaming event participants—handling inquiries, ensuring smooth event experiences, and supporting general administrative tasks. This is a great opportunity to develop...

  • Gaming Operations Manager

    1 day ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱1,440,000 - ₱2,160,000 per year

    JOB SUMMARYResponsible for the supervision of the whole Casino operations (Slots and Table Games) within his/her shift. Specializes in handling VVIP patrons and or Private rooms. The Gaming Operations Manager will ensure that the highest standards of efficiency, guest service, and security are met in accordance with the company's policies and procedures.1.1....

  • Customer Service

    1 week ago

    Manila, National Capital Region, Philippines Global Offshore Strategic Solutions Incorporated Full time ₱600,000 per year

    Administration/Inbound & Outbound Call Specialist Permanent WFHSalary: PHP 50,000 per month (inclusive of PHP 3,000 de minimis benefit)About the RoleA trusted Australian plumbing services business providing fast, reliable, and professional plumbing solutions. We are looking for a proactive and customer-focused Inbound & Outbound Call Specialist to join our...

  • Customer Service Specialist

    1 week ago

    Manila, National Capital Region, Philippines Offsite Staff Full time ₱300,000 - ₱600,000 per year

    URGENT HIRINGOur company is looking for a Customer Service Specialist who will join our team in the Philippines (WFH setting). You would be joining an established team for a growing company with a great company culture. The successful candidate MUST be detail-oriented, self-motivated, and highly organized.The Customer Service Specialist will manage and...

  • WFH Customer Service

    1 day ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱240,000 - ₱480,000 per year

    Job Role Summary/OverviewStep into a dynamic customer service role where you'll be the cornerstone of customer satisfaction for a growing HVAC business You'll handle the complete customer journey from initial inquiry to service completion, using cutting-edge CRM technology to streamline operations and deliver outstanding service.Job HighlightsMonthly Rate:...

  • Gaming Marketing

    1 week ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱800,000 - ₱1,200,000 per year

    The Player Development Associate is responsible for building and maintaining strong relationships with casino players to enhance their gaming experience and encourage loyalty. The role supports the Player Development team in coordinating player events, tracking guest activity, and ensuring personalized, high-quality service to valued patrons.Key...

  • Customer Service Officer

    3 days ago

    Manila, National Capital Region, Philippines Hammerjack Full time ₱250,000 - ₱500,000 per year

    Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses WorldwideAre you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further...

  • WFH Service Delivery Manager

    1 week ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    WFH Service Delivery ManagerWork from the comforts of your own homeThis is a 100% permanent work from home position. We are looking for a Service Delivery Manager to handle client and staff relations and service delivery for assigned accounts. This role requires a proactive and empathetic leader who can effectively manage client and employee relations,...

  • Home Based Property Accountant

    2 weeks ago

    Manila, National Capital Region, Philippines WFH Jobs Full time $7,000 - $8,000 per year

    The DCX Client Services Home-Based Property Accountant is a dynamic and detail-oriented accounting role that is responsible for supporting day-to-day accounting operations. You will apply your professional expertise while resolving a variety of accounting matters and you will play a crucial role in managing and supporting our partner's financial operations....