WFH - B2B Customer & Sales Development Representative

2 weeks ago

Manila, National Capital Region, Philippines Brunt Work Full time ₱480,000 - ₱540,000 per year

Overview

Join a thriving luxury cleaning service company as their Sales Development Representative, where you'll be the first point of contact for high-value clients seeking premium cleaning services. This role combines customer service excellence with sales conversion, allowing you to build meaningful relationships with discerning customers while driving business growth. You'll work in a fast-paced environment where your communication skills and sales acumen will directly impact the company's success. This is an exciting opportunity to be part of a growing business that values exceptional customer experience and provides comprehensive training and support systems.


Job Highlights

Monthly Rate: Php 40,000-45,000

Number of Paid Hours Per Week: 40 Hours

Schedule: Monday through Friday, 9 AM to 6 PM Central Time (includes 1-hour unpaid break)

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an "Independent Contractor," the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates, and the rate depends on your performance in the application process.


Responsibilities

  • Respond to all customer inquiries promptly, ensuring no incoming calls are missed
  • Follow up on web forms and maintain consistent communication with prospects after initial outreach
  • Guide customers through established nurture cadences to convert leads into paying clients
  • Schedule cleaning appointments and maintain cleaner calendars using Maid Central software
  • Track customer information in Google spreadsheets for integration with MailChimp campaigns
  • Monitor and respond to posts on Nextdoor and Facebook where potential customers are seeking cleaning services
  • Post company messaging in relevant social media groups following established guidelines
  • Assist in developing and refining standard operating procedures (SOPs) for improved processes
  • Identify and reach out to potential home service provider partners and realtors
  • Support MailChimp email and texting campaign management when needed
  • Respond to Google reviews in a timely and professional manner
  • Provide feedback on customer conversations, requests, and reasons for non-conversion

Requirements

  • Previous B2B sales experience with ability to handle objections and close deals
  • Customer support experience
  • Minimal accent with excellent English communication skills
  • Comfortable engaging with high-dollar, luxury service clients
  • Strong phone presence and customer service skills
  • Ability to negotiate within established discount parameters
  • Warm, friendly, and engaging personality
  • Experience with CRM systems and basic technical tools
  • Full-time availability Monday through Friday, 9 AM to 5 PM Central Time
  • Reliable internet connection and professional home office setup

Independent Contractor Perks

  • With Incentives
  • HMO Coverage for eligible locations
  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance Job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. Applications with complete requirements will be prioritized.

ZR_28273_JOB

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