General Manager

2 weeks ago

San Fernando, Central Luzon, Philippines OYO Full time ₱480,000 - ₱720,000 per year

General Manager-Hevea ,OYO Philippines · Pampanga

Salary upto 60 PHP

Candidate should speak in English

Revenue & Business Growth

  • Set and meet revenue targets (rooms, F&B if applicable, ancillary services).
  • Monitor occupancy, Average Daily Rate (ADR), RevPAR.
  • Identify and execute initiatives to improve profitability.

Operational Management

  • Oversee daily operations of the property (front office, housekeeping, maintenance, guest services).
  • Ensure guest satisfaction: managing guest experience, handling complaints, maintaining service quality.

Stakeholder / Partner Relations

  • Work with hotel owners, property partners, vendors.
  • Coordinate with OYO regional/corporate teams (marketing, revenue management, tech).

Financial Management

  • Prepare, monitor, and control budgets.
  • Monitor costs, expenses, P&L.
  • Ensure compliance / minimize revenue leakage.

Staff Management

  • Enforce standard operating procedures (SOPs).
  • Build culture, ensure good staff morale/resolution of issues.

Quality, Standards & Compliance

  • Maintain quality standards (cleanliness, safety, guest amenities).
  • Ensure compliance with local laws, licensing, health & safety regulations.
  • Regular audits (internal/external), resolve deficiencies.

Marketing, Sales & Distribution

  • Work with marketing teams to promote property.
  • Oversee listings on OTAs / online platforms; ensure accuracy of descriptions, availability.
  • Drive both online and offline demand.

Performance Reporting & Analysis

  • Generate reports on operations, financials, guest feedback.
  • Use data (occupancy trends, guest reviews) to improve performance.

  • billing and collection staff

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