CHAT SUPPORT/NON-VOICE

4 days ago

Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full time

One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.

Job Responsibilities:

  • Respond to customer inquiries via email, chat, or other communication channels as required.
  • Assist customers in modifying or canceling reservations in accordance with hotel policies.
  • Troubleshoot and resolve problems related to reservations, such as overbookings, incorrect charges, or changes in booking conditions.
  • Promote special deals, packages, and room upgrades to maximize hotel occupancy and revenue.
  • Provide feedback and suggestions for process improvements to enhance the customer experience.

WHAT's IN IT FOR YOU?

  • Salary of Up to 28k
  • 30k Sign-on Bonus
  • Day shift, Night shift, and Graveyard shift
  • Voice and Non-voice accounts are available
  • Local Account and International Account

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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