Executive Assistant

3 days ago

Work from Home, Philippines Zen Business Solutions Inc. Full time ₱1,200,000 - ₱1,800,000 per year

Job Summary:

The Executive Assistant will provide high-level administrative and operational support to the Clinic Director and practice management team. This role plays a key part in ensuring smooth clinic operations by assisting in insurance handling, monitoring KPIs, managing collections and production, and maintaining accurate data in Curve Dental software. The Executive Assistant will also support clinic staff, oversee schedules, and ensure compliance with clinic standards to deliver excellent patient care.

Key Responsibilities:

Executive & Administrative Support

  • Manage and maintain executive schedules, appointments, and communications.
  • Prepare reports, presentations, and documentation for management.
  • Handle confidential information with discretion.
  • Serve as liaison between the practice management team, staff, and patients.

Operations & Practice Management Support

  • Work closely with the practice management team to handle:
  • Insurance claims and documentation
  • KPI tracking and reporting (production, collection, patient volume, etc.)
  • Monitoring clinic financial performance and collections
  • Production reporting and analysis
  • Updating and maintaining all records in Curve Dental software
  • Assist in ensuring compliance with DOH, insurance requirements, and clinic policies.
  • Monitor clinic supply inventory and coordinate with vendors for timely replenishment.

Financial & HR Support

  • Support payroll preparation, staff scheduling, and attendance tracking.
  • Assist with expense monitoring and petty cash management.
  • Help with onboarding and coordination of trainings for staff.

Patient & Customer Service Support

  • Handle escalated patient inquiries and coordinate with staff for resolution.
  • Ensure seamless patient flow and scheduling through Curve.
  • Maintain a professional and welcoming environment aligned with clinic values.

Qualifications:

  • Bachelor's degree in Business Administration, Office Management, or related field.
  • Minimum 2–3 years of experience as an Executive Assistant, preferably in healthcare, dental, or clinic operations.
  • Knowledge of insurance processes and dental practice KPIs is a strong advantage.
  • Proficiency in Curve Dental or similar practice management software is preferred.
  • Strong organizational, analytical, and multitasking skills.
  • Excellent communication and interpersonal skills.
  • High integrity and ability to manage confidential information.

Competencies:

  • Strong attention to detail and accuracy
  • Analytical and problem-solving skills
  • Patient-centric and service-oriented mindset
  • Team collaboration and adaptability
  • Results-driven with focus on clinic growth and efficiency

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Work Location: Remote

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