Credit and Collection Analyst

2 weeks ago

Makati City, National Capital Region, Philippines COFFEE TONYA Full time $104,000 - $130,878 per year

Job description

  • Monitor assigned customer accounts & collects account Receivable in time applying procedures & technics in accordance with Company's policy & guidelines to achieve collection goals.
  • Conduct collection effort on a daily basis in accordance with established procedures: that includes follow up status of clients, unpaid billings, facilitating customer payments, coordination to ensure proper OR preparation & application of payments.
  • Make Collection forecast on a weekly basis & monitor collection status to help Team achieve monthly targets.
  • Collaborates with Sales Managers/Account Managers in resolving Identified issues concerning past due account towards immediate collection.
  • Interface with clients by phone , email, correspondences & meetings to address overdue accounts, making them aware of the impact of the delivery of services, support them to make their account become current.
  • Provide Customer Service regarding collection issues, request for documents, hold & suspension, customer refunds, shorts payments, discrepancies in SOA's.
  • Validate, provide correct basis & complete documentations of adjustments to customer accounts: & facilitate approval to ensure accuracy customer SOA' 7 accounts.
  • Monitor handling & flow of billings supporting documents, SOA, letter & notices to ensure completeness, proper transmittal to the customers.

QUALIFICATION:

  • Bachelor's degree in any Business course such as Finance, accounting, Economics, marketing, math, computer Science, statistics.
  • At least 3 years of work experience in Finance & accounting, of which 2 years in Credit & collection.
  • Very good in Verbal & written business communication skills

Job Types: Full-time, Permanent

Work Location: In person

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