Credit and Collection Assistant
3 days ago
Job Description
- Collections of all outstanding accounts over 90 days from due date, and any other account identified as disputed addressed by Level I collections.
- Follow up and action together with Business all invoices provided for, to collect them.
- Ensure that Credit and Collection policy are being followed.
- Addressing and handling with business any operational issue with client
- Addressing any legal issue and passing it over the external agency (when applicable) or legal department.
- Together with business, visiting the client whenever is required, to ensure effective collection of cash
- Advising business about any potential financial distress situation (incl. bankruptcy) and proposing to suspend the client account.
- Contact clients daily and follow up on previous communications. Every communication, action, answer must be recorded by the Level II Collector in the system at transaction level (Advanced Collections).
- Keeping Collections Level I informed of any action to be taken to a client account
- Reviewing and approving any Payment plan (when applicable)
- Organizing regular meetings with Business Managers to keep them informed about the collection's status.
- Any major confrontational issues should be reported to management chain to take action after consultation with business.
Qualifications
Accountancy graduate and preferably with experience in credit and collection
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