Australian RTO Learner Support Officer

7 days ago

Quezon City, National Capital Region, Philippines PeoplePartners Inc. Full time ₱250,000 - ₱500,000 per year

At 
PeoplePartners

, we empower our clients by providing excellent support to their learners. As a Learner Support Officer - Assessor, you'll play a key role in reviewing assessments, providing feedback, and helping learners stay on track.

About the Role

You'll be the go-to for marking assessments, giving clear and actionable feedback, and making sure learners feel supported every step of the way.

Your Key Responsibilities:

  • Mark learner assessments accurately and efficiently.
  • Provide clear, constructive feedback to learners.
  • Ensure assessments are aligned with compliance and industry standards.
  • Keep accurate records of learner progress.
  • Support trainers and team members with assessment queries.
  • Maintain confidentiality and handle data securely.

Requirements

About YOU

  • 2+ years' experience in assessment marking or learner support.
  • Strong literacy and communication skills.
  • High attention to detail and organizational skills.
  • Certificate IV in Training and Assessment (TAE40116) or higher.
  • Qualifications in Community Services, Youth Work, Mental Health, or AOD are highly regarded.
  • Passionate about education and helping learners thrive.

About YOUR Work History

You've marked assessments, provided feedback, and worked collaboratively with trainers and students in the VET sector.

About the Culture YOU Thrive In

  • We love a team that's open, collaborative, and always looking for ways to improve.
  • You'll fit right in if you enjoy clear communication, celebrate wins, and take pride in your work.

Key Responsibilities YOU Can't Wait to Do

  • Deliver fair and timely marking.
  • Provide helpful feedback that guides learners to success.
  • Support continuous improvement in assessment practices.

How YOU Will Be Measured

  • Accuracy and turnaround time of marking.
  • Quality of feedback provided.
  • Compliance with RTO standards.

When & Where YOU Will Work

  • Monday to Friday ; Day-shift (AEST).
  • Onsite at the PH Office (Eastwood City, QC) with company-provided equipment.

Ready to help learners achieve their goals? Apply now and join the PeoplePartners team

Benefits

  • Company-provided equipment
  • PHP 3,000.00 Monthly Transportation Allowance.​
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Grab Voucher every month
  • Birthday Gift
  • Loyalty Gift
  • Christmas Gift
  • Work-Life Balance
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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