No Experience? No Problem

2 weeks ago

Mactan Cebu, Philippines Richbuild Industrial Sales Inc. Full time ₱120,000 - ₱240,000 per year

About the role

Are you looking for an exciting career opportunity in the thriving call centre industry? We are seeking enthusiastic individuals to join our dynamic team as Call Centre Agents. This full-time position based in IT Park City Cebu offers the chance to develop valuable customer service skills and earn a competitive salary of up to 24K plus.

What you'll be doing

  1. Providing excellent customer service by handling inbound calls and responding to customer inquiries and concerns
  2. Documenting customer interactions and maintaining accurate records
  3. Resolving customer issues in a professional and timely manner
  4. Identifying upsell and cross-sell opportunities to enhance the customer experience
  5. Adhering to company policies, procedures, and quality standards
  6. Actively participating in team meetings and training sessions to continuously improve your skills

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to listen, empathise, and find effective solutions
  2. A friendly, patient, and customer-focused attitude
  3. Strong problem-solving and critical thinking abilities
  4. Demonstrated proficiency in using computer systems and software
  5. A team player with a positive, proactive, and adaptable mindset
  6. Prior call centre or customer service experience is preferred, but not essential

What we offer

  1. Competitive base salary plus attractive commission and bonus structures
  2. Comprehensive training and ongoing professional development opportunities
  3. A fun, supportive, and collaborative work environment
  4. Opportunities for career advancement within the growing Richbuild Industrial Sales Inc. organization
  5. Generous health and wellness benefits, including medical insurance and wellness programmes

Apply now and take the first step towards an rewarding career in the call centre industry.

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