Virtual Hiring – No BPO Experience? No Problem Call Center Agent

2 weeks ago

Cebu City, Central Visayas, Philippines MM ROYALECARE MARKETING SERVICES INC Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  1. Answering inbound customer calls and providing exceptional service
  2. Resolving customer inquiries and addressing any concerns in a prompt and professional manner
  3. Accurately documenting customer interactions and updating customer records
  4. Adhering to call centre protocols and procedures to ensure a positive customer experience
  5. Collaborating with team members to share best practices and continuously improve processes

What we're looking for

  1. Strong communication and interpersonal skills
  2. Friendly, patient and empathetic approach when dealing with customers
  3. Ability to remain calm and professional under pressure
  4. Excellent problem-solving and critical thinking skills
  5. Proficiency in English, both written and verbal
  6. Eagerness to learn and a commitment to providing top-notch customer service

What we offer

  1. Competitive salary and bonus opportunities
  2. Comprehensive health insurance package
  3. Ongoing training and development programs
  4. Opportunities for career advancement
  5. Flexible work arrangements and work-life balance initiatives

If you're ready to embark on an exciting new chapter in your career, we'd love to hear from you. Apply now to become a Call Center Agent

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