Open for No experience: Non Voice

12 hours ago

Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

About the role

This is an exciting opportunity to join the customer service team at VICTORIAN PLACEMENT AGENCY' as a Non-Voice Customer Service Representative in Cebu City, Cebu. This full-time position offers the chance to work in a dynamic and supportive environment, providing excellent customer service over the phone.

What you'll be doing

  1. Answering incoming customer calls and responding to their inquiries and concerns
  2. Providing accurate information and guidance to customers
  3. Resolving customer issues in a professional and timely manner
  4. Maintaining detailed records of customer interactions
  5. Collaborating with team members to continuously improve customer service
  6. Adhering to company policies and procedures

What we're looking for

  1. Strong communication and interpersonal skills
  2. Excellent problem-solving and critical thinking abilities
  3. Ability to multitask and work well under pressure
  4. Commitment to providing exceptional customer service
  5. Willingness to learn and adapt to new situations
  6. No prior experience required, as full training will be provided

What we offer

VICTORIAN PLACEMENT AGENCY' is committed to providing a supportive and rewarding work environment for its employees. We offer competitive salaries, opportunities for career development, and a range of benefits to support our team's wellbeing and work-life balance.

About us

VICTORIAN PLACEMENT AGENCY' is a leading provider of customer service solutions in the Philippines. We pride ourselves on delivering exceptional service to our clients and their customers. Our dynamic team is passionate about creating a positive and collaborative work culture, and we are always looking for talented individuals to join us on our journey.

Apply now to become a part of our growing team

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