CSR - Healthcare Account | Hybrid | Nightshift

2 days ago

Pasay, National Capital Region, Philippines Infinit-O Full time $40,000 - $60,000 per year

Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.

But what truly sets us apart is our culture. At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business, but in the communities we serve.

With a highly engaged and innovative team, we don't just optimize processes, we also create meaningful change.

What is the role that we need?

Key Responsibilities:


• Process and submit medical claims to insurance companies accurately and efficiently.


• Verify patients' insurance coverage and eligibility for medical services.


• Review medical records and documentation to ensure compliance with billing regulations and coding standards.


• Follow up on unpaid or denied claims, investigating discrepancies and resubmitting claims as necessary.


• Communicate with insurance companies, healthcare providers, and patients to resolve billing inquiries and disputes.


• Generate and send patient statements for outstanding balances, following up on payments and payment arrangements.


• Maintain accurate billing records and documentation in compliance with healthcare regulations and privacy laws.


• Stay informed about changes in medical billing codes, regulations, and insurance policies.


• Collaborate with other medical billing staff and healthcare providers to streamline billing processes and improve revenue cycle management.


• Provide support and assistance to patients regarding billing inquiries and financial assistance programs.

Job Requirements and Credentials:

● College Level- Graduate/Undergraduate

● At least 1 year experience as Medical Biller

● Basic understanding of Medical Billing Requirements for Commercial and Medicare/Medicaid plans

● Excellent Communication Skills (Oral and Written)

● English B2 CEFR

● Keen attention to details

● Problem Solving Skills

● Knowledge in Microsoft Office

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