Team Leader

3 days ago

Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

About the role

This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets.

What you'll be doing

  1. Oversee a team of Customer Service Representatives to ensure high levels of productivity and performance
  2. Monitor team metrics and KPIs, identifying areas for improvement and implementing effective strategies
  3. Provide hands-on coaching, training and development to team members to enhance their skills and capabilities
  4. Communicate effectively with the wider business to escalate issues and provide updates on team performance
  5. Foster a positive, collaborative team culture and promote the company's values and vision
  6. Collaborate with the broader Accounts Receivable department to drive continuous process improvements

What we're looking for

  1. Minimum 2 years' experience in a Team Leader or Supervisor role within a Customer Service or Accounts Receivable environment
  2. Proven track record of leading and motivating a high-performing team to achieve key targets
  3. Excellent communication and interpersonal skills, with the ability to build strong relationships across the business
  4. Strong analytical and problem-solving skills to identify and resolve operational issues
  5. Solid understanding of call centre and accounts receivable processes and best practices
  6. Passionate about delivering exceptional customer service and driving continuous improvement

What we offer

At Access Healthcare Services Manila, Inc., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy access to a range of benefits including:

  1. Opportunities for career progression and professional development
  2. Health insurance coverage and wellness programmes
  3. Flexible working arrangements and a healthy work-life balance
  4. Team-building activities and a vibrant company culture

About us

Access Healthcare Services Manila, Inc. is a leading provider of healthcare-related business process outsourcing services. With a strong presence in the Philippines, we partner with healthcare organisations around the world to deliver innovative, high-quality solutions that drive business success. Our talented and dedicated team is committed to excellence, and we take pride in creating a dynamic and inclusive work environment.

If you're ready to take the next step in your career and join a dynamic, forward-thinking team, apply now.

  • Team Leader

    1 week ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

    The Role As a Team Leader within the healthcare BPO industry, you will play a pivotal role in managing and supporting a team of customer service agents. With your prior experience in the Authorization process, you will be responsible for driving the efficiency and effectiveness of your team, ensuring excellent service delivery to our valued clients.Key...

  • Team Leader

    1 week ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

    Job description:Access Healthcare is looking for experienced and dedicated Healthcare BPO Team Leaders to oversee and manage a Pioneer team of healthcare CSRs.The ideal candidate will have a strong background in healthcare account management, a solid understanding of U.S. healthcare laws, and a proven track record of achieving operational excellence.Key...

  • Team Leader

    2 weeks ago

    Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱636,000 per year

    Non-negotiables:- At least 2 years college levelNon nego - 2 years experience as a Team Leader in BPOJob Type: Full-timePay: Up to Php53,000.00 per monthAbility to commute/relocate:Pasay: Reliably commute or planning to relocate before starting work (Required)Experience:Team Lead: 2 years (Required)Collection Account: 1 year (Required)Work Location: In...

  • Kitchen Team Leader

    3 days ago

    Pasay, National Capital Region, Philippines Best Manpower Inc. Full time

    Conduct a pre-shift building inspection around the restaurant before work begins, followed by a brief team meeting with shift colleagues to assign tasks.Check staff appearance: ensure nails are neatly trimmed., attire is appropriate, hair is short and tidy, and beards are shaved.Verify daily attendance and note any tardiness.Address mistakes made the...

  • AR Claims Team leader

    2 weeks ago

    Pasay, National Capital Region, Philippines Access Healthcare Full time ₱2,000,000 - ₱2,500,000 per year

    This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets.What you'll be doingOversee a team of...

  • Assistant Manager/Team Leader

    3 days ago

    Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    About the job Assistant Manager/Team Leader (MOA Pasay) | OnsiteWork Setup: 100% onsite (MOA Pasay)Shift Schedule: 24/7; ShiftingRequirements:Minimum 1 year of leadership experienceInsurance specific experience in handling side of the business requiredPreferably P&C claimsPreferably in Personal lines claims FNOL (First Notice of Loss) or alike experience

  • START ASAP Team Leader

    3 days ago

    Pasay, National Capital Region, Philippines Teleperformance Full time ₱900,000 - ₱1,200,000 per year

    The BPO Team Leader will be responsible for supervising a team of customer service representatives, ensuring operational excellence, and maintaining high levels of client satisfaction. This role requires strong leadership, communication, and performance management skills to drive team success in a fast-paced outsourcing environment.Team Supervision: Lead,...

  • team leader

    2 weeks ago

    Pasay, National Capital Region, Philippines THE REAL AMERICAN DOUGHNUT COMPANY INC Full time ₱240,000 - ₱252,000 per year

    EDUCATION: Graduate of any 4-year management-related course preferably Hotel and Restaurant Management or another related course.EXPERIENCE: At least one year experience as Team Member preferably in the food industryJOB SCOPE: Deliver customer satisfaction through quality standards execution - Has technical knowledge on all work stations and ensures...

  • team leader

    2 weeks ago

    Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱624,000 - ₱636,000 per year

    At least 2nd year college completed 2 years experience in Financial Account ( BPO )Job Type: Full-timePay: Up to Php53,000.00 per monthExperience:Financial Account: 2 years (Preferred)Work Location: In person

  • Team Leader

    2 weeks ago

    Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱144,000 - ₱504,210 per year

    RequirementsMinimum 1 year of leadership exp Insurance specific experience in handling side of the business requiredPreferably P&C claimsPreferably in Personal lines claims FNOL (First Notice of Loss) or alike experienceJob Type: Full-timePay: Up to Php42,175.00 per monthBenefits:Paid trainingWork Location: In person