IT Manager

1 week ago

Mandaue City, Central Visayas, Philippines Access Care Proactive Health Full time ₱1,200,000 - ₱2,400,000 per year

IT Manager – Access Care (Mandaue Office | Night Shift)

Location: Cabancalan Mandaue City, Cebu, Philippines

Schedule: Monday to Friday, 8 PM – 5 AM (PH Time)

Employment Type: Full-Time, Onsite

About Access Care

Access Care is a global healthcare management and outsourcing company with over 20 years of combined experience across the U.S., Ireland, the UK, and the Philippines. We support healthcare providers and corporate wellness programs through administrative, clinical, and IT process management — helping our clients deliver proactive and preventive healthcare efficiently and securely.

Role Overview

The IT Manager will be responsible for managing and securing Access Care's entire IT infrastructure — ensuring smooth, reliable, and compliant technology operations across our Philippine and global teams.

This role requires a hands-on leader capable of handling both technical implementation and strategic planning, aligning IT operations with business needs and compliance standards (particularly in the U.S. healthcare space).

Key Responsibilities

  • Manage all IT systems, servers, and network infrastructure at the Cebu office and ensure connectivity with global operations.
  • Oversee setup and maintenance of workstations, routers, security systems, and backup devices.
  • Coordinate account access management (Microsoft 365, Open Dental Cloud, DentalXChange, XVWeb, etc.) in coordination with HR and Operations.
  • Implement cybersecurity measures, manage data privacy compliance (HIPAA, GDPR, PH DPA), and conduct regular security audits.
  • Lead troubleshooting, maintenance, and technical support for hardware and software issues.
  • Supervise IT team members and external vendors; evaluate and recommend new technologies.
  • Develop IT policies, SOPs, and disaster recovery procedures.
  • Ensure system uptime, backups, and continuity for global operations.
  • Provide technical guidance for U.S. and PH leadership teams, including software integrations and process automation.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • At least 4–5 years of IT management experience, preferably in a BPO or healthcare setting.
  • Strong knowledge of networking, security systems, and cloud-based applications.
  • Experience with Microsoft 365 Admin, VPN configuration, and data compliance protocols.
  • Excellent leadership, analytical, and problem-solving skills.
  • Willing to work onsite in Mandaue City on the night shift (8 PM – 5 AM).

Preferred Skills

  • Knowledge of HIPAA compliance and U.S. data protection standards.
  • Background in infrastructure planning, IT procurement, and vendor management.
  • Ability to support both PH and U.S.-based remote teams.

Job Type: Full-time

Pay: Php25, Php40,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training

Work Location: In person

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