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Front Desk

2 weeks ago

San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time

Position Title: Front Desk

Work Set Up: Onsite

Schedule: 12:00 AM - 9:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark , Pampanga

Quick Rundown:

We are seeking a professional and customer-focused individual to manage high-volume calls, assist residents and vendors, handle inquiries and maintenance requests, and provide administrative support. This role requires strong communication skills, organization, and discretion in handling sensitive information.

What You'll Do:

  • Answer and route a high volume of incoming calls with professionalism and accuracy
  • Greet residents, vendors, and clients with warmth and exceptional customer service
  • Assist with resident inquiries, maintenance requests, and general office support
  • Manage email communication and maintain organized digital/physical files
  • Support the property management team with administrative tasks
  • Handle sensitive information with discretion and confidentiality

What We're Looking For:

  • Strong communication skills — clear, friendly, and confident
  • Ability to stay calm and organized in a fast‑paced, high‑call‑volume environment
  • Professional phone etiquette and a positive attitude
  • Bilingual (English/Spanish) is a major plus
  • Experience in property management, real estate, or customer service preferred
  • Reliable, punctual, and detail‑oriented
  • Tech‑savvy and comfortable learning new systems

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We sendat least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team