Front Desk Officer

1 week ago

San Juan, National Capital Region, Philippines Jentle Derm Full time ₱25,000 - ₱40,000 per year

Job Summary:

We are seeking a professional and friendly Front Desk Officer to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks simultaneously. As a Front Desk Officer, you will provide administrative support, maintain a welcoming atmosphere, and ensure smooth daily operations of the front office.

Key Responsibilities:

  • Reception Duties: Greet visitors, clients, and staff in a courteous and professional manner, providing directions, information, or assistance as needed.
  • Phone Management: Answer and route incoming calls, take messages, and respond to inquiries promptly and professionally.
  • Appointment Scheduling: Manage and coordinate appointments, meetings, and room bookings for staff and visitors.
  • Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries. Ensure timely dispatch of outgoing correspondence.
  • Administrative Support: Perform various administrative tasks such as filing, data entry, office organization, and maintaining office supplies.
  • Customer Service: Provide outstanding customer service, resolve inquiries, and address concerns in a professional and friendly manner.
  • Security and Safety: Monitor visitor access and maintain the security of the building. Ensure proper sign-in/sign-out procedures are followed.
  • Office Maintenance: Assist in maintaining the cleanliness and organization of the front office area, ensuring it reflects a positive and professional image of the company.

Qualifications:

  • High school diploma or equivalent (Associate's degree or higher is a plus).
  • Proven experience as a front desk officer, receptionist, or similar customer service role.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office management software.
  • Ability to handle confidential information with discretion.
  • Excellent multitasking and organizational skills.
  • Professional appearance and demeanor.
  • Friendly, approachable, and customer-focused attitude.

Preferred Skills and Experience:

  • Experience in a corporate or hospitality environment.
  • Basic knowledge of office equipment, including phones, printers, and fax machines.
  • Ability to manage stressful situations with composure.

Job Type: Full-time

Work Location: In person

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