Account Manager
3 days ago
Job Summary:
The Account Manager oversees sales activities and develops relationships with customers. He/she is responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.
Duties & Responsibilities:
- Conducts various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.
- Maintains quality customer relations with existing clients while developing new accounts and sets sales targets and specific performance metrics aligned with business strategies.
- Communicates with client/s at a senior level to resolve issues and inquiries.
- Generates innovative ideas to support customers and boost brand awareness.
- Manages multiple accounts; develop positive working relationships with all customer touch point.
- Drives client retention, renewals, upsells and client satisfaction.
- Utilizes client feedback to improve customer experience.
Qualifications:
Education:
- Candidate must possess at least a Bachelor's/College Degree in Business, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Experience:
- With at least 2 years of experience in sales or selling IT products, solution, services.
- Exposed in Account and Relationship Management
Skills & Competencies:
- Knowledge in Business Development or in Sales and Technical Operations
- With above average desktop skills (i.e., MS Office especially PowerPoint)
- With strong written and verbal communication skills
- Very good negotiation skills
- Works well under pressure.
- Must be amenable to work in Makati from Mondays to Fridays, 9AM to 6PM
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