Sales Executive

Under the supervision of the Director of Sales, the Sales Account Executive is responsible for soliciting and maximizing business opportunities for the resort through business development and account management.

Essential Duties and Responsibilities

• Meet and exceed sales targets set by the management.
• Ensure closing of deals by securing signed contracts and liaises with clients on finalizing details and gives professional advice on set – ups and planning of events.
• Responsible for the dissemination of group's related information to other departments e.g. issues Banquet Event Orders (BEO), Group Information Sheet (GIS) and leads pre-event coordination meetings.
• Maintains close coordination with respective departments on organizers' requirements and last minute event requirements.
• Be visible to organizers and clients during their event / group dates and monitors guest satisfaction.
• Oversees the operation of banquet functions and works closely with various departments to ensure quality service is delivered to our clients at all times.
• Regularly reviews Master A/C postings to ensure postings are done correctly. Reviews billings with organizers regularly so as to eliminate adjustments needed on final invoice.
• Establish professional and healthy business relationship with clients through regular sales calls and by attending to enquiries in a timely and efficient manner.
• Develop new accounts by effective planning and strategizing on coverage of assigned territory.
• Implements all sales action plans related to assigned market areas as outlined in the marketing plan.
• Attends major travel functions (i.e. trade shows and promotional events) assigned by the Director of Sales.
• Arranges familiarization / site inspection trips by major clients and properly endorses to concerned personnel/department on-site.
• Update clients on any renovation, construction or refurbishments through mail, sales calls or by inviting them to the hotel.
• Update clients on personnel changes through email, telephone calls or sales calls.
• Maximizes upselling opportunities whenever possible.
• Strictly adheres to timely submission of reports.
• Strictly adheres to processes and standards set by the management to ensure proper documentation of reports.
• Establish a tracing system to ensure organized follow through of leads and deliverables to clients.
• Assists Credit and Collection in following up deposits and payments.
• Actively participates and contributes to the updating of Marketing Plan.
• Attends department meetings and provide accurate feedback for the improvement of the resort.
• Strictly monitors wait-listed bookings to maximize revenues.
• Attends daily sales briefing and update the team on achievements, issues to be addressed and competitor information.
• Provides feedback on market trends and keeps updated with client relationships and overall business goals through close communication with the Director of Sales.
• Assists the Director of Sales in the forecasting of group room nights and banquet revenue.

REQUIRED QUALIFICATIONS

Required Skills

• Ability to give attention to detail is a must;
• Proficiency in Microsoft Office;
• Business correspondence skills;
• Good presentation skills;
• Strong organization skills
• Attention to details;
• Good planning skills/ interpersonal relations.
• Excellent computer skills.

Qualifications

• Minimum of 2 year experience in related position
• Professional Appearance
• Degree in Mass communications public relation or any related course

Experience

• Experience in a 5-star or luxury hotel;
• Experience in resort or 5 star hotel chain in Sales and Events;

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Health insurance
• Staff meals provided

Language:

• English (Preferred)

Work Location: In person