Admin Assistant

3 days ago

Work from Home, Philippines Tahche Outsourcing Services Inc. Full time ₱480,000 - ₱720,000 per year

Our US-partner client is a creative branding agency specializing in promotional products and custom merchandise. They collaborate with a wide range of clients—from global brands to growing businesses—to deliver high-quality branded products that leave a lasting impact.

We are seeking a highly organized and proactive Enterprise Admin Assistant to provide administrative support across various functions within our enterprise team. This role will primarily focus on managing e-commerce communications, troubleshooting customer service issues, maintaining system updates (Shopify, Liftoff, etc.), and ensuring smooth daily operations. The Enterprise Admin Assistant will be essential in providing timely support to internal teams and clients, ensuring all systems and workflows run efficiently.

Essential Responsibilities:

● Manage and respond to e-commerce email inboxes, addressing customer service inquiries and escalating issues when needed.

● Proactively troubleshoot issues using available resources to find resolutions.

● Maintain and update systems (Shopify, Liftoff) for accurate order, inventory, and customer data.

● Coordinate with clients to address and resolve customer service issues, providing clear communication and follow-up.

● Support the team with daily administrative tasks, such as managing email correspondence and processing manual orders efficiently.

● Collaborate with internal teams to resolve production, fulfillment, and shipping concerns, ensuring quick and effective solutions.

Minimum Qualifications:

● Possess a strong knowledge of the eCommerce space, including experience with Shopify, Liftoff

● Hard working and committed

● Strong knowledge of Google Suite

● Strong attention to detail and ability to prioritize tasks

● Flexible and open to changes in tasks and assignments

● Excellent written and verbal communication skills in English

● Strong time management skills and the ability to work independently

● Experience with project management tools (e.g., Asana, Trello, etc.) is beneficial

Job Type: Full-time

Pay: Php40, Php60,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Paid training
  • Work from home

Work Location: Remote

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