Panel Operation Manager

3 days ago

Cubao, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱444,000 - ₱514,228 per year

I. POSITION SUMMARY:

The Panel Operation Manager will be responsible for leading and managing the Panel & Product

Operation pod, aligning daily operations with the overall panel and product strategies. This role will

focus on enhancing operational efficiency and stability, while continuously improving processes with the

team. A key responsibility includes supporting the development and leadership transition of a member

into the Panel Operation Manager role. Additionally, the manager will oversee the transition of

operations and product testing for KR & CN, and take ownership of SOP operations to ensure full

execution and coverage across platforms.

II. ESSENTIAL JOB FUNCTIONS:

Panel Management Activities:

Team Leadership & Development

  • Support the development and transition of a member into the Panel Operation Manager role, enabling

leadership at the ground level.

Pod Management

  • Manage and guide the Panel & Product Operation pod members to ensure high performance,

collaboration, and accountability.

Operational Strategy Alignment

  • Develop and execute panel and product operational strategies that align with the broader Panel &

Product goals.

Operational Excellence & Continuous Improvement

  • Deliver stable and efficient Panel & Product operations, while identifying and implementing

improvements with the team to enhance overall effectiveness.

Platform Operations Transition & SOP Leadership

  • Lead the transition and integration of panel operations and product testing of KR/CN, and manage

SOP operations to ensure seamless execution and complete coverage.

Common Activities:

  • Maintains the public image of the Company.

  • Constantly reports any identified financial and other risks to immediate superior or management.

  • Functions as a cooperative and active member in the team.

  • Completes other administrative work as required.

  • Contribute to entire dataSpring, Inc. (and, or other local offices) as a Springer, besides the SEA Panel

Management tasks assigned.

III. ESSENTIAL JOB REQUIREMENTS:

Physical Requirements & Working Environment:

This is an office environment and typical physical demands apply.

Must be open to working flexible hours in order to communicate efficiently with Global Needs.

Minimum Qualifications Needed:

  • Strong leadership and team management skills, with experience in mentoring and developing team

members.

  • Excellent project management and organizational skills, with the ability to handle multiple tasks and

deadlines in a fast-paced environment.

  • Proven ability to develop and implement operational strategies aligned with business or product goals.

  • Analytical mindset with experience in using data and KPIs to monitor and improve operations.

  • Excellent communication skills, both written and verbal, in English.

  • Experience working in a multicultural or regional (APAC) environment preferred.

  • Proactive and adaptable in responding to challenges, with a continuous improvement mindset.

Education/Experience:

Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field

required.

Minimum 5 years of relevant experience in panel operations, online research operations, digital

platform operations, or product-related operations.

Proven experience in leading cross-functional teams and managing team members.

Hands-on experience in developing and executing operational strategies aligned with business or

product goals.

Job Type: Full-time

Pay: Php37, Php42,849.00 per month

Work Location: In person

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