Panel Assistant

Join a global data and insights company that supports market research projects around the world.

As a Panel Assistant, you'll be part of the Panel Management team responsible for maintaining the company's online panel community. You'll manage panelist interactions, handle website operations, and ensure a smooth experience for users. This position is open to fresh graduates who are tech-savvy, customer-oriented, and eager to develop their career in a digital operations environment.

Key Responsibilities

• Support panel management operations, focusing on website and application activities.
• Handle panelist inquiries, point exchanges, and user account issues through online platforms.
• Document work processes, update databases, and prepare regular reports.
• Assist the VP for Global Panel & Partnership Development in panel management tasks.
• Maintain and utilize internal tools for effective panel and data operations.
• Monitor and compare the panel's performance against competitors to identify improvements.
• Collaborate with cross-functional teams to enhance user satisfaction and system efficiency.
• Participate in administrative tasks and team meetings as needed.
• Uphold the company's positive public image through professional and responsive communication.

Qualifications

• Bachelor's/College Degree in Business Management or Social Sciences (or related field).
• Open to fresh graduates.
• Good written and verbal communication skills in English.
• Proficient in Microsoft Office applications.
• Customer service-oriented, with a positive and open-minded attitude.
• Interest in web operations, blog management, or social media (SNS) administration is an advantage.

What We Can Offer

• Competitive compensation and performance-based incentives
• Hybrid work arrangement (12 onsite days per month)
• Career development in a global, multicultural environment
• Supportive and collaborative team culture

Job Type: Full-time

Pay: Php21, Php24,500.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• What is your expected salary range for this role? Feel free to include any benefits or compensation you're looking for. (Required)
• Availability to start (required)
• Reason for exploring opportunity? (Required)
• Willing to work day shift - 10:00 AM - 7:00 PM? (Required)

Location:

• Cubao (Preferred)

Work Location: In person