Retail Account

6 days ago


Davao City, Davao, Philippines TalentSync Training and Development Full time ₱200,000 - ₱250,000 per year

We are seeking a Retail Account - Voice Seasonal to join our dynamic team in Davao City, Davao del Sur. This is a full-time position that will play a crucial role in providing exceptional customer service to our valued clients.

What you'll be doing

  • Handling inbound customer inquiries and requests via telephone
  • Resolving customer issues promptly and effectively
  • Providing product information and advice to customers
  • Maintaining accurate records of customer interactions
  • Identifying opportunities to upsell and cross-sell products and services
  • Adhering to company policies, procedures and quality standards
  • Contributing to a positive and collaborative team environment

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the retail sector
  • Excellent communication and interpersonal skills, with the ability to engage with customers effectively
  • Strong problem-solving and critical-thinking abilities to quickly resolve customer queries
  • Proficiency in using computer systems and technology
  • A positive, friendly and customer-centric attitude
  • Flexibility to work shifts, including evenings and weekends, as required

If you are passionate about customer service and eager to join a dynamic and growing company, we encourage you to apply now



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