Retail Store Supervisor
2 days ago
Manage and oversee the operations of the branch, ensuring they meet company objectives and maintain standards.
Key Accountabilities:
Business Strategy
Monitor sales performance of the branch by clearly and concisely communicating the business and store objectives to all team members.
Stock Management
Achieve stock control targets in line with company guidelines to prevent financial loss.
- Communicate with the Merchandising team regarding the stocks in the area to maximize stock potential.
Oversee an adequate merchandise supplies and stocks inventories.
Customer Engagement/Satisfaction
Implement safety and security control measures which include safety of employees; safety of customers/visitors/etc.; security against merchandise loss/damage/pilferage.
Ascertain customer satisfaction and continued patronage through efficient performance of customer service function.
Store Operations
Oversee overall store operations and ensure that the store adhere to compliance requirements in operations, company policies and procedures.
Ensure consistent attainment of sales quotas/targets.
People Management
Evaluate staff's performance and ensure that company standards are maintained.
- Facilitate and cascade communication across the store organization.
- Manage, train, and develop the team to drive business performance.
Qualifications:
- Graduate of any 4-year course
- Must have a supervisory experience in any industry
Job Type: Full-time
Education:
- Bachelor's (Required)
Experience:
- Store Operation: 3 years (Required)
- People Management: 3 years (Required)
- Supervising: 3 years (Required)
Work Location: In person
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